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Reviews

3.7 / 5Good
507 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Pet Friendly

Map

What's nearby

  • Popular Location
    Knoxville Expo Center
    3 min drive
  • Popular Location
    Max Air Trampoline Park
    6 min drive
  • Popular Location
    Knoxville Visitors Center
    6 min drive
  • Airport
    Knoxville, TN (TYS-McGhee Tyson)
    23 min drive

Book online or call:

1-844-709-7928

Your dates need to occur after 2020-02-20. Try updating your dates to see prices for your trip.

    About this area

    Knoxville

    Located in Knoxville, Quality Inn Merchants Drive is in the city center. Fort Loudoun Lake and Charles Krutch Park reflect the area's natural beauty and area attractions include Knoxville Zoo and Max Air Trampoline Park. Looking to enjoy an event or a game? See what's going on at Knoxville Civic Auditorium and Coliseum or Neyland Stadium.

    Popular Location

    What's nearby

    • Knoxville Expo Center - 3 min drive
    • Max Air Trampoline Park - 6 min drive
    • Knoxville Museum of Art - 6 min drive
    • Knoxville Visitors Center - 6 min drive
    • Market Square - 7 min drive

    Getting around

    • Knoxville, TN (TYS-McGhee Tyson) - 23 min drive

    About this property

    Quality Inn Merchants Drive

    This motel features coffee/tea in a common area, a seasonal outdoor pool, and a business center. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, laundry facilities, and a 24-hour front desk. All 128 individually furnished rooms feature free WiFi and room service. Guests can enjoy deep soaking tubs, and other standard amenities include refrigerators, microwaves, and LCD TVs.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and transportation

    Free RV/bus/truck parking
    Self parking: USD 0 per day

    Food and drink

    Free buffet breakfast available daily 6:00 AM–9:00 AM
    Room service available
    Coffee/tea in common area(s)

    Things to do

    Seasonal outdoor pool

    Family friendly

    Cribs/infant beds (surcharge)
    Laundry facilities
    Microwave
    Refrigerator
    Rollaway/extra beds (surcharge)
    Seasonal outdoor pool

    Conveniences

    Elevator
    Free newspapers in lobby
    Front-desk safe
    Lockers available

    Guest services

    24-hour front desk
    Daily housekeeping
    Laundry facilities

    Business services

    Business center
    Computer station

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    Assistive listening devices available
    Braille signage
    In-room accessibility
    Roll-in shower
    Wheelchair-accessible parking
    Wheelchair-accessible path of travel

    More

    Designated smoking areas
    Fireplace in lobby
    TV in lobby

    Room amenities

    Bedroom

    Air conditioning
    Blackout drapes/curtains
    Cribs/infant beds (surcharge)
    Fan
    Heating
    Rollaway/extra beds (surcharge)

    Bathroom

    Deep soaking bathtub
    Free toiletries
    Hair dryer
    Shower/tub combination

    Entertainment

    32-inch LCD TV
    Cable channels

    Food and drink

    Coffee/tea maker
    Microwave
    Refrigerator

    More

    Access via exterior corridors
    Connecting rooms available
    Desk
    Free local calls
    Free newspapers
    Individually furnished
    Iron/ironing board
    Phone
    Safe
    5 - Excellent
    131
    4 - Good
    217
    3 - Okay
    88
    2 - Mediocre
    42
    1 - Poor
    29
    3.9
    Cleanliness
    4.1
    Service and Staff
    3.2
    Amenities
    3.6
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    wish there was more amenities i enjoyed my stay room was great

    Stayed 2 nights in Jan 2020

    1/5

    • Disliked: Cleanliness, amenities, property conditions & facilities

    I asked for an accessible room. We were given a room very far from the elevator that only had a grab bar. How is that accessible? I was unable to shower. Someone with mobility issues should not have to walk to the end of the building while rooms quite near the elevator are empty. We left before 7 and could see the rooms we walked by were not in use. Please change the picture on your web site so that people are aware that they must access the rooms from the outside. We were VERY disappointed!

    Stayed 1 night in Dec 2019

    2/5

    • Liked: Staff & service
    • Disliked: Cleanliness, property conditions & facilities

    The picture on the site are no accurate. Bathroom was terrible, wall paper falling, drain issues, bath tub cave in middle. Try to get ice but ice machine not working. The bed cover had stains and holes. In addition it was a small roach in the sink.

    Stayed 1 night in Dec 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, room comfort

    Stayed 1 night in Dec 2019

    2/5

    • Liked: Staff & service
    • Disliked: Cleanliness, property conditions & facilities

    The carpet was stained and ripped, the bathroom was filthy, the bedding seemed clean but very stained. The breakfast was very simple but OK. However, the staff was VERY friendly and cheerful. The rooms need to be completely re-done, but at least they could clean the bathrooms better.

    Stayed 1 night in Nov 2019

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