Skip to main content
Beginning of main content
CheapTickets Verified Reviews
Room type Options Nightly price Book
Executive Suite
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Deluxe Studio
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Deluxe Room
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Superior Room
1 King Bed 2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
3.5-star hotel with 2 restaurants and full-service spa

Popular property highlights

Free self parking
Free WiFi
Business center
Laundry facilities
24-hour front desk

With a stay at Ciala Resort Hotels In Kisumu in Kisumu, you'll be 5.3 mi (8.6 km) from Lake Victoria and 11.9 mi (19.1 km) from Kisumu Impala Sanctuary. This spa hotel is 26.5 mi (42.6 km) from Kakamega Forest and 31.7 mi (51.1 km) from Muliro Gardens.

Make yourself at home in one of the 54 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 2 meeting rooms available for events. A roundtrip airport shuttle is complimentary (available 24 hours).

Languages Spoken

  • English

Show all languages

Ciala Resort Hotels In Kisumu

Daraja-Mbili, Kisumu, 40100

Renovations & Closures

The following facilities or services will be unavailable from July 1 2021 to March 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Ciala Resort Hotels In Kisumu features an outdoor pool and a sauna. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 3.5-star property offers access to a business center. 2 meeting rooms are available. This business-friendly hotel also offers a fitness center, spa services, and a terrace. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Onsite self parking is complimentary.

Ciala Resort Hotels In Kisumu has designated areas for smoking.

  • Barbecue grill(s)
  • Picnic area
  • Couples/private dining
  • Private picnics
  • Number of outdoor pools - 1
  • Newspapers in lobby (surcharge)
  • Fitness facilities
  • Number of bars/lounges - 1
  • Free airport transportation
  • Full-service spa
  • 24-hour front desk
  • Conference space
  • Business center
  • Spa treatment room(s)
  • Porter/bellhop
  • Tours/ticket assistance
  • Free self parking
  • Dry cleaning/laundry service
  • Steam room
  • Free WiFi
  • Sauna
  • Safe-deposit box at front desk
  • Spa services on site
  • Number of meeting rooms - 2
  • Terrace
  • Luggage storage
  • Proposal/romance packages available
  • Secured bicycle storage
  • Bicycle parking available
  • Number of restaurants - 1
  • Bicycle repair station
  • Concierge services
  • Gift shops or newsstand
  • Snack bar/deli
  • Designated smoking areas
  • Banquet hall
  • Laundry facilities
  • Total number of rooms - 54
  • Television in common areas
  • Garden
  • Multilingual staff

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Swahili

Parking

Free self parking

Room Amenities

Ciala Resort Hotels In Kisumu offers 54 air-conditioned accommodations with minibars and safes. 43-inch Smart televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, slippers, and complimentary toiletries. This Kisumu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Minibar
  • Daily housekeeping
  • Phone
  • Free toiletries
  • Iron/ironing board
  • In-room safe
  • Desk
  • Soundproofed rooms
  • Turndown service
  • Free bottled water
  • Premium TV channels
  • Blackout drapes/curtains
  • In-room massage available
  • Slippers
  • Shower only
  • Satellite TV service
  • Free WiFi
  • Rainfall showerhead
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Smart TV

Where to Eat

Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool, a sauna, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours on site
  • Playground on site
  • Free bicycles on site
  • Fishing on site
  • Hiking/biking trails on site
  • Rock climbing nearby
  • Mountain biking on site

Spa Services

Oak Gym & Spa has 1 treatment room. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily.

  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Number of treatment rooms 1
  • Steam room in spa
  • Couples treatment rooms
  • Reflexology
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

Check-in time starts at 2 PM

Check-in time ends at 10 PM

Minimum check-in age is: 18

Check-out

Check-out time is 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Protective clothing is available to guests

Masks are available to guests

Property follows sanitization practices of Safe Travels (WTTC - Global)

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

No rollaway/extra beds available

No elevators

Property confirms they are implementing enhanced cleaning measures

Debit cards

Gap period enforced between guest stays - 24 hours

Hotel Names

  • Ciala Resort Kisumu
  • Ciala Kisumu
  • Ciala Resort
  • Ciala Hotels In Kisumu Kisumu
  • Ciala Resort Hotels In Kisumu Hotel
  • Ciala Resort Hotels In Kisumu Kisumu
  • Ciala Resort Hotels In Kisumu Hotel Kisumu

We should mention

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Sorry, we seem to have had an issue loading our review content. Try again?