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Crowne Plaza Key West-La Concha

Star Rating
4 out of 5
Photo gallery

Reviews

4.1 / 5Very Good
2,111 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Audubon House and Tropical Gardens
    6 min walk
  • Popular Location
    Harry S. Truman Little White House
    6 min walk
  • Popular Location
    Mel Fisher Maritime Museum
    7 min walk
  • Airport
    Key West, FL (EYW-Key West Intl.)
    7 min drive

Choose dates to view prices

Book online or call:

1-844-709-7928
  • Room, 1 King Bed, Non Smoking

    Room Amenities

    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Standard Room

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Room, 2 Double Beds, Non Smoking

    Room Amenities

    • City view
    • Sleeps 4
    • 2 Double Beds
    More details
  • Junior Suite, 1 King Bed, Non Smoking

    Room Amenities

    • City view
    • Sleeps 4
    • 1 King Bed
    More details
  • Deluxe Suite, 1 King Bed, Non Smoking

    Room Amenities

    • City view
    • Sleeps 4
    • 1 King Bed
    More details
  • Room, 1 King Bed, Non Smoking (Leisure)

    Room Amenities

    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Room, 1 King Bed, Accessible, Bathtub (Hearing, Mobility)

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Room, 1 King Bed, Accessible, Non Smoking (Hearing, Roll-In Shower)

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Deluxe Suite, 1 King Bed, Non Smoking

    Room Amenities

    • City view
    • Sleeps 4
    • 1 King Bed
    More details
  • Room, 1 King Bed, Non Smoking, Balcony

    Room Amenities

    • City view
    • Sleeps 2
    • 1 King Bed
    More details

About this area

Key West

Located near the beach, Crowne Plaza Key West-La Concha is in Key West's Key West Historic District neighborhood, an area with great shopping. Mallory Square and Southernmost Point are notable landmarks, and the area's natural beauty can be seen at South Beach and Smathers Beach. Key West Aquarium and Nancy Forrester's Secret Garden are also worth visiting. Our guests appreciate the hotel's location for the sightseeing.

Popular Location

What's nearby

  • Ripley's Believe It or Not - 5 min walk
  • Audubon House and Tropical Gardens - 6 min walk
  • Harry S. Truman Little White House - 6 min walk
  • Mel Fisher Maritime Museum - 7 min walk
  • Key West Aquarium - 7 min walk

Getting around

  • Key West, FL (EYW-Key West Intl.) - 13 min drive

Restaurants

  • 430 Duval – Pool-view restaurant with a bar offering Caribbean cuisine. Serves breakfast, lunch, and dinner daily, happy hour available. Kids' menu available.
  • Wine-O – Theme restaurant offering American cuisine. Serves light fare daily.

About this property

Crowne Plaza Key West-La Concha

Romantic Key West hotel in Key West Historic District, walk to Duval Street
This hotel features 2 restaurants, a full-service spa, and a golf course. Free WiFi in public areas and free valet parking are also provided. Additionally, an outdoor pool, 3 bars/lounges, and a health club are onsite. All 160 rooms feature comforts like pillowtop beds and premium bedding, while conveniences include refrigerators and coffee makers. Free WiFi and iPod docks are standard, as are flat-screen TVs with cable channels.
Crowne Plaza Key West-La Concha offers 160 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.
Guests can play rounds at the 18-hole golf course. In addition to an outdoor pool, other recreational amenities include a health club.
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
Top Spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.
The spa is open daily.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free valet parking

Food and drink

Cooked-to-order breakfast available for a fee daily 7 AM–11 AM: USD 5-20 per person
2 restaurants and 1 coffee shop/café
3 bars/lounges and 1 poolside bar
Room service available

Things to do

18 holes of golf
Full-service spa
Health club
Outdoor pool

Family friendly

Dry cleaning service
Free cribs/infant beds
Laundry facilities
Outdoor pool
Refrigerator

Conveniences

Banquet hall
Elevator
Gift shop/newsstand
Library

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance

Languages spoken

English
Russian
Spanish

Business services

Business center
Computer station
Meeting rooms

Outdoors

Outdoor furniture
Pool sun loungers
Terrace

Spa

6 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Hydrotherapy
Massages
Massage/treatment rooms
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Braille signage

More

Beach towels
Designated smoking areas

Room amenities

Bedroom

Air conditioning
Free cribs/infant beds
Linens
Pillow-top mattress
Premium bedding

Bathroom

Free toiletries
Hair dryer
Shower
Towels

Entertainment

42-inch flat-screen TV
Cable channels
iPod dock
Premium channels

Food and drink

Coffee/tea maker
Free bottled water
Refrigerator

More

Free local calls
Iron/ironing board
Laptop-compatible safe
Phone

Policies

Check-in

Check-in between 3 PM - midnight
Minimum check-in age - 24

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Pets

  • Pets not allowed (service animals welcome)

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50.00
  • Spring Break deposit: USD 250 per stay (for stays between 1 March - 31 March)
  • Destination fee: USD 43 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 20 per person (approximately)
  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • Minimum Spring Break check-in age is 25 years old.
  • Noise-free guestrooms cannot be guaranteed.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Pool access available from 8:30 AM to 7:00 PM.Only registered guests are allowed in the guestrooms.

Property is also known as

  • Crowne Plaza Concha
  • Crowne Plaza Concha Hotel
  • Crowne Plaza Concha Hotel Key West
  • Crowne Plaza Concha Key West
  • Crowne Plaza Key West
  • Key West Crowne Plaza
  • Concha Hotel Key West
  • Concha Hotel
  • Concha Key West
  • Crowne Plaza Key West Concha
  • Crowne Plaza Key West-La Concha Hotel
  • Crowne Plaza Key West-La Concha Key West
  • Crowne Plaza Key West-La Concha Hotel Key West
4.1

Very Good

5 - Excellent
882
4 - Good
748
3 - Okay
285
2 - Mediocre
138
1 - Poor
58
4.3
Cleanliness
4.2
Service and Staff
4.0
Amenities
4.1
Property condition

1/5

  • Disliked: Staff & service

Nothing. Manager did not respond to my calls. Flight cancelled and could never cancel my reservation. Ended up paying for my stay without being there. Pure robbery.

Stayed 2 nights in Oct 2019

3/5

  • Liked: Cleanliness, property conditions & facilities
  • Disliked: Amenities

The property is very clean, the housekeeping staff was always available and did an excellent job of keeping my room clean. There were initial problems with communication between the staff and me. I called from the airport to ask if there was a shuttle pick up, the employee didn't understand me and hung up on me. I called again and had another mix up. Finally I contacted UBER. My husband has a prosthetic leg and he cannot walk fast or as far as others. I kept asking various staff members about modes of transportation and really received no direct answers. Pretty much figured it out; there is a Bus Loop;Taxi Service and of course UBER. But Bus is free! Also, Pool closes at 7PM. After walking in the heat all day, I just wanted to relax in a cool pool. That was out. The bartender David was great! He gave out tips on good restaurants and made sure the customers had their glasses filled.

Stayed 4 nights in Oct 2019

5/5 Excellent

    This traveler didn’t leave comments with their review
    Stayed 1 night in Oct 2019

    5/5 Excellent

      This traveler didn’t leave comments with their review
      Stayed 1 night in Oct 2019

      2/5

      • Disliked: Cleanliness, amenities, property conditions & facilities

      Good afternoon. First of all when we arrive there was not towell in the room , very small room and bathroom, smell so bad , no coffee either in the room , and we ask for a late checkout and they were going to charge $100 por hour . When I spoke to the manager at the front desk about all that happening she don’t even apologize about the item that were missing in the room she act like nothing happened and very fresh she said ( I’m going to take your avise ) . No going again to this hotel . Very expensive for nothing .

      Stayed 2 nights in Oct 2019

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