- Disliked: Staff & service
Nothing. Manager did not respond to my calls. Flight cancelled and could never cancel my reservation. Ended up paying for my stay without being there. Pure robbery.
Book online or call:1-844-709-7928
Located near the beach, Crowne Plaza Key West-La Concha is in Key West's Key West Historic District neighborhood, an area with great shopping. Mallory Square and Southernmost Point are notable landmarks, and the area's natural beauty can be seen at South Beach and Smathers Beach. Key West Aquarium and Nancy Forrester's Secret Garden are also worth visiting. Our guests appreciate the hotel's location for the sightseeing.
You'll be asked to pay the following charges at the property:
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Good afternoon. First of all when we arrive there was not towell in the room , very small room and bathroom, smell so bad , no coffee either in the room , and we ask for a late checkout and they were going to charge $100 por hour . When I spoke to the manager at the front desk about all that happening she don’t even apologize about the item that were missing in the room she act like nothing happened and very fresh she said ( I’m going to take your avise ) . No going again to this hotel . Very expensive for nothing .