Hotel Crystal

Star Rating
3 out of 5
Photo gallery


4.3 / 5Excellent
132 reviews


  • Free WiFi
  • Free Parking
  • Air Conditioning
  • Restaurant


What's nearby

  • Popular Location
    Central Stadium
    11 min walk
  • Popular Location
    Millennium Square
    13 min walk
  • Popular Location
    National Museum of the Republic of Tatarstan
    16 min walk
  • Airport
    Kazan (KZN-Kazan Intl.)
    25 min drive

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    About this area


    Connected to the convention center and in the city center, Hotel Crystal is in an area with good shopping. Museum of Sports Glory of Tatarstan and Kazan State Theater of Young Spectators are cultural highlights, and some of the area's attractions include House Ushkova and Baryonix Waterpark. Looking to enjoy an event or a game while in town? See what's happening at Central Stadium or Basket-Hall Arena.

    Popular Location

    What's nearby

    • Central Stadium - 11 min walk
    • Millennium Square - 13 min walk
    • Kazan State Circus - 14 min walk
    • National Museum of the Republic of Tatarstan - 16 min walk
    • Kul Sharif Mosque - 19 min walk

    Getting around

    • Kazan Station - 3 min walk
    • Kremlyovskaya Station - 13 min walk
    • Kazan (KZN-Kazan Intl.) - 25 min drive

    About this property

    Hotel Crystal

    Along with a restaurant, this smoke-free hotel has a bar/lounge and conference space. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. All 165 rooms offer free WiFi, refrigerators, and flat-screen TVs with satellite channels. Other amenities available to guests include room service, hair dryers, and safes.

    Property amenities


    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and transportation

    Free self parking
    Free nearby parking
    Limited parking spaces
    Roundtrip airport shuttle (surcharge)

    Food and drink

    Buffet breakfast available for a fee daily 7 AM–11:00 AM: RUB 450 per person
    1 restaurant
    1 bar
    Room service available

    Family friendly

    Dry cleaning service
    Laundry facilities
    Rollaway/extra beds (surcharge)


    ATM/banking services
    Free newspapers in lobby
    Front-desk safe

    Guest services

    24-hour front desk
    Daily housekeeping
    Dry cleaning service
    Laundry facilities
    Luggage storage
    Multilingual staff
    Tour/ticket assistance
    Turndown service

    Languages spoken


    Business services

    1 meeting room
    Conference space


    Smoke-free property
    TV in lobby

    Room amenities


    Air conditioning
    Rollaway/extra beds (surcharge)


    Free toiletries
    Hair dryer


    Cable/satellite channels
    Flat-screen TV

    Food and drink



    Iron/ironing board (on request)
    Turndown service


    5 - Excellent
    4 - Good
    3 - Okay
    2 - Mediocre
    1 - Poor
    Service and Staff
    Property condition

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 2 nights in Nov 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Comfortable and clean hotel. We liked staying there and will definitely come back again

    Stayed 1 night in Jul 2019


    • Liked: Cleanliness
    • Disliked: Staff & service, room comfort

    Good location, not a great stay

    We had a mediocre stay at this hotel. The location was fantastic and the rooms were good enough - nothing special. There was a problem with the hot water during our stay we were not informed about. When asked the staff wasn't able to explain the situation, provide an ETA or any workaround. They just kept saying it would be on within an hour or so, but it never was. So before getting on another long train ride, we were still unable to shower (it was out for at least 12 hours - and wasn't back on by the time we left).

    Stayed 1 night in Oct 2017

    4/5 Good

    Very convenient, good vfm

    Facing the downtown railway station (Kazan 1). Clean & comfy, good room rate, decent breakfast. Good cafe opposite. 20 mins walk to central pedestrianised mall and Kremlin, which is fabulous. A Chinese tour group was dogging my footsteps all the way from Siberia: thought I'd finally shaken them, but I'd just finished check-in when they all poured in the front door. Note that some trains thru the city stop not here but at Kazan 2, a few miles out in the burbs.

    Pros: Location, room rate, clean & comfy

    Location: Kremlin is a must see. Daily 9 till 2100, Kremlin precincts free, some ticketed admission to museums / galleries within.

    Stayed 1 night in Sep 2017

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 2 nights in Jun 2017

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