- Liked: Cleanliness, property conditions & facilities, room comfort
- Disliked: Staff & service
Terrible service at the front desk
Terrible service at the front desk, they provided us 2 rooms with a view at the backyard while a had in the booking conditions city view. They said the hotel is full booked and didn't even try somehow to solve the situation. I asked at least to give 1 room with city view but they didn't care. Really disgusting behavior. The hotel and the rooms were clean and had a good breakfast but we left with an overall negative feeling.