- Liked: Cleanliness, property conditions & facilities
- Disliked: Staff & service
First off I booked my stay 4 months in advance when I show up to the hotel to check in they can not locate my reservation ( but my card was already charged 4 months prior) so they finally find my reservation and realize they cannot accommodate me with what I originally paid for 2 Queen non smoking. So instead of offering me an upgrade for their mistake they offer me a smoking room! I won’t be coming back here next year for our annual trip.