- Liked: Cleanliness, amenities
- Disliked: Staff & service
First of all- the parking was horrible. The signage was not sufficient at all. We ended up calling the front desk while in the garage to get instructions. When we finally do get to park and get to the front desk we asked about the fees and how do they apply. The front desk couldn’t answer so the girl called someone else and indicated that the “overnight 8+” meant we would be charged a flat fee for the first 8 hours and then hourly following that. Turns out it was just a flat fee for 8+. The room was nice, amenities were nice. Except the phone wasn’t working. We were on level 9. While on our way out we asked for additional teas since my husband and I drink the herbal sort. Up to now we’re still waiting on the tea.. Overall the place itself was nice. Not as run down as other reviews mentioned. The service was just very poor. Upon our next visit we’re more inclined to visit another hotel or stay at an Airbnb.