Pearl Continental Bhurban

Very good location. Very expensive food and amenities.

Beautiful setting and surroundings. That is the only good thing about this decadent hotel that requires investment and refurbishment. Facilities are definitely not 5 stars but 1 star. Food is beyond bad: poor quality ingredient and food at a very high price. Generally speaking the buffet and the food in the only two restaurants is awful with waiting times of around 45 minutes. Staff has the right attitude and training but the facilities are totally neglected. The gym is old, darl, dirty with no single locker working in the male dressing rooms and a very claustrophobic women's gym facilities. Everything is old and although the rooms are refurbished the lighting is beyond bizarre with either too much light or very dark. The pool had water that was not clean in one year so was unable to use it. No restaurants or anything decent around so you are stuck to the two very bad and poor restaurant in the hotel. Checking in and out is an awful experience because the reception is understaffed so you add cultural queuing practices and it becomes a virtual messy nightmare. This hotel is not worth the price paid and it is NOT a 5 Stars hotel. It might be 1 or 2 stars. I will not comeback again. I has felt like a rip off for a room more expensive than an average room in any European capital. Scary wires allover the place making risk assessment a must. Overcrowded with families so, the restaurant becomes a jungle with children. One hour wait to get into the restaurant 4 breakfast.