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Best Western Plus Indianapolis NW Hotel

Star Rating
2.5 out of 5

Information

Reviews

4.2 / 5Very Good
408 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free Parking

Map

What's nearby

  • Popular Location
    Caribbean Cove Indoor Water Park
    8 min drive
  • Popular Location
    Eagle Creek Park
    11 min drive
  • Popular Location
    Butler University
    14 min drive
  • Airport
    Indianapolis, IN (IND-Indianapolis Intl.)
    23 min drive

Book online or call:

1-844-709-7928

Your dates need to occur after 2019-12-14. Try updating your dates to see prices for your trip.

    About this area

    Indianapolis

    Located in Indianapolis, Best Western Plus Indianapolis NW Hotel is in the city center. Murat Center and Methodist Hospital are local landmarks, and some of the area's activities can be experienced at Eagle Creek Golf Club and Hopwood Cellars Winery. Looking to enjoy an event or a game? See what's going on at Indianapolis Motor Speedway or Lucas Oil Raceway.

    What's nearby

    • Popular Location
      Caribbean Cove Indoor Water Park - 8 min drive
    • Popular Location
      Eagle Creek Park - 11 min drive
    • Popular Location
      Indianapolis Motor Speedway - 13 min drive
    • Popular Location
      Butler University - 14 min drive
    • Popular Location
      Lucas Oil Raceway - 15 min drive

    Getting around

    • Indianapolis Station - 21 min drive
    • Indianapolis, IN (IND-Indianapolis Intl.) - 23 min drive

    About this property

    Best Western Plus Indianapolis NW Hotel

    Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities. All 121 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and TVs with cable channels. Guests will also find coffee makers, free newspapers, and free local calls.

    Awards and affiliations

    Green / Sustainable Property
    This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

    Renovations and closures

    This property is undergoing renovations. Renovation work will only be conducted on weekdays. Every effort will be made to minimize noise and disturbance.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Free self parking

    Food and drink

    • Free buffet breakfast

    Things to do

    • 24-hour fitness center
    • Indoor pool

    Family friendly

    • Cribs/infant beds (surcharge)
    • Dry cleaning service
    • Indoor pool
    • Laundry facilities
    • Microwave
    • Refrigerator
    • Rollaway/extra beds (surcharge)

    Conveniences

    • Elevator
    • Free newspapers in lobby
    • Front-desk safe

    Guest services

    • 24-hour front desk
    • Daily housekeeping
    • Dry cleaning service
    • Laundry facilities

    Languages spoken

    • English
    • Spanish

    Business services

    • 24-hour business center
    • Meeting rooms
    • Conference space (792 square feet)

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking
    • Assistive listening devices available
    • Braille signage

    More

    • Smoke-free property

    Room amenities

    Bedroom

    • Air conditioning
    • Cribs/infant beds (surcharge)
    • Rollaway/extra beds (surcharge)

    Bathroom

    • Free toiletries
    • Hair dryer
    • Shower/tub combination

    Entertainment

    • Cable channels
    • Premium channels
    • TV

    Food and drink

    • Coffee/tea maker
    • Free bottled water
    • Microwave
    • Refrigerator

    More

    • Connecting rooms available
    • Desk
    • Free local calls
    • Free newspapers
    • Iron/ironing board
    • Phone

    Nearby things to do

    Activities

    4.2

    Very Good

    5 - Excellent
    189
    4 - Good
    141
    3 - Okay
    46
    2 - Mediocre
    17
    1 - Poor
    15
    4.3
    Cleanliness
    4.4
    Service and Staff
    4.2
    Amenities
    4.2
    Property condition

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities

    The room was clean and most of the staff was friendly. They ran out of food (waffle mix, bacon, fruit) on Sunday morning, which was disappointing. The breakfast offered on Saturday was great!

    Stayed 2 nights in Dec 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Dec 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    I want especially to mention Spencer, Sara, and Bridgette. My nephew is in a wheelchair, and we encountered an issue with our original room (bed was too high and couldn't move the wheelchair into the room. Despite how busy the hotel was, these three staff members and the maintenance man (unfortunately, I didn't get his name) were extremely accommodating and took care of things immediately and reassigned us to a more accessible room. They did all of this, as well as switching key cards when ours failed, promptly and pleasantly. Customer service is challenging work, and not everyone can or will accommodate special requests as well as these three staff members did. Pleasant experience, and I would recommend this hotel to anyone.

    Stayed 1 night in Dec 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    There wasn't anything fancy about the hotel but it was very clean and comfortable and that's what I paid for. Fiar trade.

    Stayed 2 nights in Dec 2019

    4/5 Good

      This traveler didn’t leave comments with their review
      Stayed 1 night in Dec 2019

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