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Hotel Jen Hong Kong by Shangri-La

Star Rating
4 out of 5

Information

Reviews

4.2 / 5Very Good
945 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Restaurant

Map

What's nearby

  • Popular Location
    Hong Kong - Macau Ferry Terminal
    2 min drive
  • Popular Location
    Soho
    4 min drive
  • Popular Location
    Lan Kwai Fong
    13 min drive
  • Airport
    Hong Kong (HKG-Hong Kong Intl.)
    26 min drive

Choose dates to view prices

Book online or call:

1-844-709-7928
  • Superior City View Queen Room

    Room Amenities

    • City view
    • Sleeps 3
    • 1 Queen Bed
    More details
  • Superior City View Twin Room

    Room Amenities

    • City view
    • Sleeps 3
    • 2 Twin Beds
    More details
  • Deluxe City View Queen Room

    Room Amenities

    • City view
    • Sleeps 3
    • 1 Queen Bed
    More details
  • Deluxe Harbour View Queen Room

    Room Amenities

    • Harbor view
    • Sleeps 3
    • 1 Queen Bed
    More details
  • Deluxe Harbour View Twin Room

    Room Amenities

    • Harbor view
    • Sleeps 3
    • 2 Twin Beds
    More details
  • Club Mountain View Queen Room with Club Lounge Access

    Room Amenities

    • Mountain view
    • Sleeps 3
    • 1 Queen Bed
    More details
  • Club Harbour View Queen Room with Club Lounge Access

    Room Amenities

    • Harbor view
    • Sleeps 3
    • 1 Queen Bed
    More details
  • Club Harbour View Twin Room with Club Lounge Access

    Room Amenities

    • Harbor view
    • Sleeps 3
    • 2 Twin Beds
    More details

About this area

Hong Kong

In the city center, Hotel Jen Hong Kong by Shangri-La is in Hong Kong's Western District neighborhood, a walkable area with good airport proximity. The area's natural beauty can be seen at Hong Kong Park and Kowloon Park, while City Hall Concert Hall and Hong Kong Academy for Performing Arts are cultural highlights. Traveling with kids? Don't miss Hong Kong Zoo and Botanical Gardens, or check out an event or a game at Queen Elizabeth Stadium. Our guests appreciate the hotel's central and quiet location.

What's nearby

  • Popular Location
    Hong Kong - Macau Ferry Terminal - 2 min drive
  • Popular Location
    International Finance Centre - 3 min drive
  • Popular Location
    Central Ferry Piers - 3 min drive
  • Popular Location
    Soho - 4 min drive
  • Popular Location
    Lan Kwai Fong - 13 min drive

Getting around

  • Hong Kong Central Station - 3 min drive
  • Hong Kong Station - 3 min drive
  • Hong Kong (HKG-Hong Kong Intl.) - 26 min drive

Restaurants

  • Cafe Malacca – Restaurant offering Malaysian cuisine. Serves breakfast, lunch, and dinner daily. Reservations required.
  • Lobby Bar – Lobby lounge. Serves light fare daily.
  • Club Lounge – Ocean-view rooftop bar. Open daily. Reservations required.

About this property

Hotel Jen Hong Kong by Shangri-La

Family-friendly Hong Kong hotel in Western District, walk to Victoria Harbour
Along with a restaurant, this smoke-free hotel has an outdoor pool and a 24-hour fitness center. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a bar/lounge, a coffee shop/café, and self parking. All 283 rooms provide free WiFi and free wired Internet, LCD TVs with cable channels, and conveniences like refrigerators and coffee makers. Guests will also find room service, free newspapers, and free bottled water.
Hotel Jen Hong Kong by Shangri-La offers 283 air-conditioned accommodations with safes and complimentary newspapers. LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.
Hotel Jen Hong Kong by Shangri-La features an outdoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.
This 4-star property offers access to a business center and limo/town car service. Event facilities measure 1033 square feet (96 square meters). This family-friendly hotel also offers tour/ticket assistance, multilingual staff, and coffee/tea in a common area. For a surcharge, an airport shuttle during limited hours is offered to guests. Limited onsite parking is available on a first-come, first-served basis (surcharge).
Hotel Jen Hong Kong by Shangri-La is a smoke-free property.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Guests under 16 years old are not allowed in the swimming pool or fitness facility.

Policies

Check-in

Check-in time starts at 2 PM
Express check-in
Minimum check-in age - 18

Special check-in instructions

Airport shuttle service is available from 11:30 AM to 4:30 PM. Fees may apply. Contact the property in advance to make arrangements.
Guests who book breakfast-inclusive rate plans will receive breakfast for 2 adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

Check-out

Check-out before noon
Express check-out

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for HKD 350.0 per night.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

Property payment types

Diners Club
JCB International
Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: HKD 195.80 for adults and HKD 97.90 for children (approximately)
  • Airport shuttle fee: HKD 140 per person (one-way)
  • Self parking fee: HKD 350 per night
  • Rollaway bed fee: HKD 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation.

Property is also known as

  • Hong Kong Traders
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking: HKD 350 per night
  • Limited parking spaces
  • Roundtrip airport shuttle (surcharge) from 11:30 AM - 4:30 PM
  • Free area shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: HKD 195.80 for adults and HKD 97.90 for children
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Outdoor pool

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Free area shuttle
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English

Business services

  • Business center
  • Meeting rooms
  • Conference space (1033 square feet)

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower

Entertainment

  • Cable channels
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

Nearby things to do

Where to eat

4.2

Very Good

5 - Excellent
394
4 - Good
429
3 - Okay
87
2 - Mediocre
21
1 - Poor
14
4.4
Cleanliness
4.3
Service and Staff
4.2
Amenities
4.2
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful and Affordable Luxury hotel

Beautiful, Affordable and Convenient luxury hotel near the MTR station. You can also take the double decker trolley towards downtown HK. The rooftop pool is also very nice to use. The MTR station is right next door to the hotel and very convenient. The bedrooms are comfortable.

Stayed 1 night in Jun 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A great hotel in good location about 2-minute walk to MTR station. We had a club room with bayview and it was very nice, clean & quiet. The gym was pretty small but functional & met my needs. Nice swimming pool. The club lounge was nice with magnificient bayview & attentive staff. Buffet breakfast was great with a wide variety of food. This hotel is on our return list

Stayed 3 nights in Sep 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Service and house keeping were excellent. Great price. A local neighborhood.

Stayed 6 nights in Aug 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay at

Nice hotel, directly located at HKU metro station. Breakfast is good, gym is okay

Stayed 5 nights in Aug 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Location is excellent: less than 1-minute walk from HKU MTR station, with the elevator from concourse to the ground level. Staffs is helpful. The room is clean, they clean your room everyday with no extra charges. Nearby area is filled with awesome food (whole street, seriously). Pleasant and peaceful stay.

Stayed 2 nights in Aug 2019

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