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The Mercer

Star Rating
4 out of 5

Information

Reviews

4.3 / 5Very Good
903 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Gym
  • Laundry

Map

What's nearby

  • Popular Location
    Hong Kong - Macau Ferry Terminal
    4 min walk
  • Popular Location
    Soho
    5 min walk
  • Popular Location
    International Finance Centre
    1 min drive
  • Airport
    Hong Kong (HKG-Hong Kong Intl.)
    27 min drive

Choose dates to view prices

Book online or call:

1-844-709-7928
  • Studio Executive

    Room Amenities

    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Studio Premier

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed OR 2 Twin Beds
    More details
  • One-bedroom Executive

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed OR 2 Twin Beds
    More details

About this area

Hong Kong

Located in Hong Kong's Central neighborhood, The Mercer is in the city center and near a metro station. City Hall Concert Hall and Hong Kong Academy for Performing Arts are cultural highlights, and some of the area's notable landmarks include Man Mo Temple and Western Market. Looking to enjoy an event or a game? See what's going on at Queen Elizabeth Stadium or Happy Valley Race Course. Our guests appreciate the hotel's quiet location.

What's nearby

  • Popular Location
    Hong Kong - Macau Ferry Terminal - 4 min walk
  • Popular Location
    Soho - 5 min walk
  • Popular Location
    Lan Kwai Fong - 8 min walk
  • Popular Location
    Central Ferry Piers - 15 min walk
  • Popular Location
    International Finance Centre - 1 min drive

Getting around

  • Hong Kong Sheung Wan Station - 2 min walk
  • Hong Kong Station - 13 min walk
  • Hong Kong (HKG-Hong Kong Intl.) - 27 min drive

About this property

The Mercer

Art Deco Hong Kong hotel in Central, walk to Victoria Harbour
Along with a 24-hour fitness center, this smoke-free hotel has concierge services and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and limo/town car service are onsite. All 55 rooms boast deep soaking tubs and offer free WiFi and Select Comfort beds. DVD players and refrigerators are standard, as are LCD TVs with cable channels.
The Mercer offers 55 air-conditioned accommodations with DVD players and laptop-compatible safes. Select Comfort beds feature down comforters and premium bedding. 42-inch LCD televisions come with cable channels. Refrigerators and espresso makers are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.
This Hong Kong hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and international calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.
The Mercer features a 24-hour fitness center, tour/ticket assistance, and multilingual staff. Wireless Internet access is complimentary. This Art Deco hotel also offers concierge services, laundry facilities, and dry cleaning/laundry services.
The Mercer is a smoke-free property.
Recreational amenities at the hotel include a 24-hour fitness center.

Policies

Check-in

Check-in between 2:00 PM - midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Special check-in instructions

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

Check-out before noon
Express check-out

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets or service animals allowed

Property payment types

American ExpressJCB InternationalMastercardVisa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No onsite parking is available.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The early check-in fee is equal to room rate for one night; late check-out fee (from 2 PM to 6 PM) is equal to 50% of room rate for one night.

We should mention

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property.

Property is also known as

  • Mercer Boutique
  • Mercer Boutique Hong Kong
  • Mercer Boutique Hotel
  • Mercer Boutique Hotel Hong Kong
  • Mercer Hong Kong Hotel
  • Mercer Hong Kong
  • The Mercer Hotel Hong Kong
  • Citadines Mercer Hong Kong Hotel
  • Citadines Mercer Hotel
  • Citadines Mercer
  • The Mercer Boutique Hotel
  • Citadines Mercer Hong Kong Aparthotel
  • Citadines Mercer Aparthotel
  • The Mercer Hong Kong
  • The Mercer
  • The Mercer Hotel
  • The Mercer Hong Kong
  • Citadines Mercer Hong Kong
  • The Mercer Hotel Hong Kong

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Limo/town car service

Things to do

  • 24-hour fitness center

Family friendly

  • Dry cleaning service
  • DVD player
  • Free cribs/infant beds
  • Laundry facilities
  • Refrigerator

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Assistive listening devices available

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Linens
  • Premium bedding
  • Select Comfort bed

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch LCD TV
  • Cable channels
  • DVD player

Food and drink

  • Espresso maker
  • Free bottled water
  • Refrigerator

More

  • 4G LTE smartphone data speed
  • Desk
  • Free international calls
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Smartphone
  • Smartphone free calls (unlimited)
  • Smartphone data usage (unlimited)
  • Window screens
4.3

Very Good

5 - Excellent
416
4 - Good
383
3 - Okay
61
2 - Mediocre
27
1 - Poor
16
4.4
Cleanliness
4.4
Service and Staff
4.2
Amenities
4.3
Property condition

3/5

  • Liked: Cleanliness, room comfort

Stayed 1 night in Aug 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I had a wonderful time at Citadines Mercer! The set up of the room felt like an apartment more than a hotel which is what I want from now on. This was if not one of the best accommodations I’ve ever stayed at on any vacation. The location is 1 minute walking distance to bars and very nice Japanese restaurant. The metro is a short 5 minute walk away too and if you don’t like taking the metro the hotel is easily findable for Ubers or taxis. I usually have a rule to never stay at the same hotel twice in the same city/country unless it was an incredible experience. I can tell you with no doubt when I come back to Hong Kong I will stay here for a few nights. Other things to consider the mini bar was free. The hotel even provided a free cell phone with the room. I’ve never heard of this until here. This was invaluable to have while in country. The free phone allowed me to have the capability to me to make an unlimited amount of calls internationally and came with free unlimited data too.

Stayed 3 nights in Aug 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean and comfortable with very friendly and accommodating staff. What more do you want ?

Stayed 1 night in Aug 2019

5/5 Excellent

    This traveler didn’t leave comments with their review
    Stayed 3 nights in Jul 2019

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