- Liked: Cleanliness, property conditions & facilities, room comfort
The new room design is fabulous.
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This hotel features a restaurant, an indoor pool, and a 24-hour health club. Free WiFi in public areas, a free airport shuttle, and a free shopping center shuttle are also provided. Additionally, a bar/lounge, a coffee shop/café, and a snack bar/deli are onsite. All 316 rooms boast spring water baths and offer free WiFi and pillowtop beds. Free wired Internet and iPod docks are standard, as are flat-screen TVs with cable channels.
Checked in and were surprised that because of renovations, water would be shut off from 11 p.m. to 4 a.m. Returned from our next day's excursion and found out that our room keys were deactivated. Turns out that our two day stay (confirmed at checkin) was processed as two single day reservations and we had to re-register for the second day. While the room was clean and comfortable, the air vent was directly over the bed, making for uncomfortable drafts every time the fan kicked on. One of the toilet paper rolls was a half inch shorter than the distance between the end holders meaning it fell out when you tried to use it. At some point in the past, the towel rack over the toilet had come off the wall and re-hung. However the plaster repair had never been re- painted. This was not up to the usual high standards i expect from the chain.