cheaptickets

Reviews

3.8 / 5Good
185 reviews

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    5 - Excellent
    59
    4 - Good
    75
    3 - Okay
    26
    2 - Mediocre
    13
    1 - Poor
    12
    4.0
    Cleanliness
    3.5
    Service and Staff
    4.2
    Amenities
    3.8
    Property condition

    3/5

    • Disliked: Cleanliness, property conditions & facilities, room comfort

    Very disappointing

    Need new beds badly and the floor were dirty and sandy. Found three spiders in bathroom. Very disappointing for the amount of money we had to pay. Had to call Porta Rica to get a code to get into our room.If this is how all Kees hotel. Com is I won’t be using them in my travels any more.No one was their when we arrived and after travelling 9 hrs I thought at least someone’s would be their to let us in the room .

    Stayed 1 night in Jan 2020

    1/5

    • Liked: Cleanliness, amenities, property conditions & facilities
    • Disliked: Staff & service

    only 2 towels, 1 towel for each guest was provided. also, this was an efficiency with kitchenette there was no coffee or paper towels provided. we went to the store and purchased and asked for late check out and were told we "must check out at 11AM since there were other guests checking in", so we had to purchase another night only to find out there was no one, repeat no one but us staying in this hotel. we asked for more towels at 11AM and guest services did not bring until after 3PM! so we were lied to and could have checked out later, but instead wasted money on an additional night stay.

    Stayed 1 night in Jan 2020

    2/5

    • Disliked: Staff & service

    Get the entry code before arriving

    Our main negative impression was driven by there being no communication ahead of time that there is no staff or office for check-in. One is supposed to receive a room # & code to open the door in advance, but we did not. And the phone number provided in the listing for contacting the property was incorrect, so even though I tried to call before arriving, it was no use. Finally, we got the right number from another guest and received the code. It was late after a long day of driving, so this delay and drama was not welcome. Room itself was minimal as one would expect at this price point, I guess. Bed linens seemed not fresh, though.

    Stayed 1 night in Dec 2019

    5/5 Excellent

      This traveler didn’t leave comments with their review
      Stayed 6 nights in Aug 2019

      3/5

        This traveler didn’t leave comments with their review
        Stayed 2 nights in Nov 2019

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