- Disliked: Amenities
What I didn’t like was when we arrived after 5 hours of driving they told me I didn’t have a room. Me and another guest behind me went through the same thing. We had to wait 15 minutes in the cold while they researched. Then they told us to pay and we said but we already paid online. They said that Expedia needs to start letting the guest know we are only securing the room online. And we ay once we there. I feel like when someone checks in after 12am the room should be prorated. Also the rooms need refrigerator and microwave.