- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Hidden Gem
My son and I had been on a week long trip to take care of my father’s affairs after his passing the week before. and we found this little gem. Being smokers we were astounded to find a smoking room and when we walked into our room we both immediately smiled, these types of rooms are usually the worst on comfort. The beds were soft, the sheets felt and smelled like home, and the room was impeccably clean. Also, the staff was friendly and efficient. After leaving we received a call saying we’d left a set of keys, she’d agreed to send them to us in Houston, and even insisted on no reimbursement. When does that happen anymore? I’d just like to thank The Colonial for the experience and highly recommend this hotel to others. This weary traveler sure appreciates your efforts.