A truly professional grand hotel
If you've read A Gentleman in Moscow, you'll feel like you've walked into that novel when you enter the Hotel Atlantic: the staircase sweeping into the lobby, the discreet bar, the welcoming reception desk; the cleanliness, the high ceilings, the general ambience of professionalism and grace. We had booked three nights in a perfectly nice room but then decided to come to Hamburg a day earlier; the only room available (given that the city was hosting 25,000 Rotarians at the time) was a suite overlooking the lake. After five minutes in that suite, we accepted the hotel's offer to upgrade to it for all four nights, even at a substantial increase in cost. It was too good to pass up. Finally, a word about Marco (Marko?), the handsome young concierge who provided us with excellent restaurant recommendations and helped us plan a day at the beach at Travemünde, on the Baltic coast. He arranged with a friend who worked at the A-Rosa hotel in Travemünde for us to use A-Rosa's changing rooms, towels, lockers and showers, and he also recommended we visit his home town, Lübeck, where we had to change trains anyway. We had an excellent day and enjoyed every minute, and we felt very well cared for.