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Hotel Pan American

Star Rating
3 out of 5



3.6 / 5Good
181 reviews


  • Free WiFi
  • Restaurant
  • Breakfast Available
  • Business Services


What's nearby

  • Popular Location
    Palacio Nacional de la Cultura
    4 min walk
  • Popular Location
    Catedral Metropolitana
    4 min walk
  • Popular Location
    National Palace (Palacio Nacional)
    5 min walk
  • Airport
    Guatemala City (GUA-La Aurora Intl.)
    9 min drive

Choose dates to view prices

Book online or call:

  • Standard Room

    Room Amenities

    • Sleeps 4
    • 1 Double Bed OR 2 Twin Beds
    More details

About this area

Guatemala City

In the city center, Hotel Pan American is in Guatemala City's Zona Historico neighborhood, an area with good shopping. Constitution Square and Kanajuyú Ecological Park reflect the area's natural beauty and area attractions include La Aurora Zoo and Botanical Garden. Our guests appreciate the hotel's location for the sightseeing.

What's nearby

  • Popular Location
    Palacio Nacional de la Cultura - 4 min walk
  • Popular Location
    Catedral Metropolitana - 4 min walk
  • Popular Location
    National Palace (Palacio Nacional) - 5 min walk
  • Popular Location
    Central Market - 6 min walk
  • Popular Location
    Guatemala City Hall - 19 min walk

Getting around

  • Guatemala City (GUA-La Aurora Intl.) - 9 min drive


  • Restaurant Salon Real – Serves breakfast, lunch, and dinner daily.
  • Bar El Barcito – Bar. Open daily.

About this property

Hotel Pan American

Along with a restaurant, this smoke-free hotel has a bar/lounge and concierge services. WiFi in public areas is free. Additionally, dry cleaning, a 24-hour front desk, and free newspapers are onsite. All 55 individually decorated rooms feature free WiFi and room service. For a bit of entertainment, TVs come with cable channels, and guests will also find deep soaking tubs and ceiling fans.

Awards and affiliations

Green / Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.



Check-in time starts at 3 PM
Minimum check-in age - 18

Special check-in instructions

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.


Check-out before 1 PM

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for GTQ 200.00 per night.


  • No pets or service animals allowed

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between GTQ 50.00 and GTQ 100.00 per person (approximately)
  • Airport shuttle fee: GTQ 250.00 per person (one-way)
  • Nearby parking fee: GTQ 60 per night
  • Rollaway bed fee: GTQ 200.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No onsite parking is available.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.

Property is also known as

  • Hotel Pan American
  • Hotel Pan American Guatemala City
  • Pan American Guatemala City
  • Hotel Pan American Hotel
  • Hotel Pan American Guatemala City
  • Hotel Pan American Hotel Guatemala City

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Parking nearby: GTQ 60 per night
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7 AM–10:30 AM: GTQ 50.00-100.00 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Rollaway/extra beds (surcharge)


  • Ballroom
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • Meeting rooms


  • Smoke-free property

Room amenities


  • Ceiling fan
  • Rollaway/extra beds (surcharge)


  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer (on request)
  • Shower/tub combination


  • Cable channels
  • Premium channels
  • TV


  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Safe

Nearby things to do

Where to eat

  • Restaurant Salon Real – Serves breakfast, lunch, and dinner daily.
  • Bar El Barcito – Bar. Open daily.
5 - Excellent
4 - Good
3 - Okay
2 - Mediocre
1 - Poor
Service and Staff
Property condition

5/5 Excellent

Great service..had a great stay , will love to come back

Stayed 6 nights in Jul 2019

5/5 Excellent

it is centrally located and the staff is the best it is a historic hotel and is very nicely decorated

Stayed 1 night in May 2019

5/5 Excellent

Excellent location and staff is superb the food was excellent and their bar was fun

Stayed 4 nights in May 2019

4/5 Good

The building is old, and it shows. However, they keep it clean all the time. The hallways in the second floor were poorly illuminated, only one or two light bulbs working at most. The elevator is old and needs an operator to be used. Is not available to go down unless you call the front desk and ask them to send it to your floor (an inconvenience). The food was great! The location was very convenient. No parking for guests is available. The couches in the sitting area stained my shirt with rust.

Stayed 2 nights in Apr 2019

5/5 Excellent

This traveler didn’t leave comments with their review
Stayed 4 nights in Mar 2019

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