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Room type Options Nightly price Book
Comfort Studio, 1 King Bed with Sofa bed, Kitchenette, Lake View (with Sofabed)
517 square feet
1 King Bed and 1 Double Sofa Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Other room types
Comfort Room, 1 King Bed with Sofa bed, Non Smoking, Kitchen (with Sofabed)
517 square feet
1 King Bed and 1 Double Sofa Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Standard Room, 2 Twin Beds, Non Smoking, Lake View
258 square feet
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Standard Room, 1 King Bed, Non Smoking, Kitchen (Studio)
258 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Standard Room, 1 King Bed, Non Smoking, Lake View
258 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Standard Room, 2 Twin Beds, Non Smoking
258 square feet
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Premium Room, 1 King Bed, Non Smoking, Kitchen (VIP Studio)
517 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Standard Room, 1 King Bed, Non Smoking
258 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Standard Apartment, Multiple Beds, Non Smoking, Kitchen (with Sofabed)
775 square feet
2 King Beds and 1 Double Sofa Bed
Room sleeps 6 guests
(up to 5 children)
Select dates to see price
Family Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)
517 square feet
1 King Bed and 1 Double Sofa Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price

Get an overview of this hotel
4-star spa hotel near Lac de l'Eau d'Heure

Popular property highlights

Free self parking
Free WiFi
Pets allowed
Laundry facilities
Smoke-free property

Located in Froidchapelle, Best Western Plus Golden Lakes Hotel is within a 15-minute walk of Lac de l'Eau d'Heure and Natura Parc l'Eau d'Heure. This 4-star hotel is 10.1 mi (16.2 km) from Avesnois Regional Nature Park and 10.7 mi (17.2 km) from Aquascope.

Make yourself at home in one of the 79 air-conditioned rooms featuring refrigerators and Smart televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a spa tub, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting (surcharge).

Enjoy international cuisine at La Brasserie des Lacs, a restaurant where you can take in the garden view, or stay in and take advantage of the 24-hour room service. Continental breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.

Featured amenities include a computer station, express check-out, and a 24-hour front desk. Planning an event in Froidchapelle? This hotel has facilities measuring 6458 square feet (600 square meters), including conference space. Free self parking is available onsite.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant. A computer station is located on site and wireless Internet access is complimentary. In addition to a full-service spa, Best Western Plus Golden Lakes Hotel features an indoor pool and a spa tub. Event facilities measuring 6458 square feet (600 square meters) include conference space. This business-friendly hotel also offers a sauna, a terrace, and tour/ticket assistance. Concierge services and wedding services can be provided. Complimentary self parking is available on site.

Best Western Plus Golden Lakes Hotel is a smoke-free property.

  • Barbecue grill(s)
  • Picnic area
  • Number of indoor pools - 1
  • Number of spa tubs - 1
  • Elevator
  • Full-service spa
  • 24-hour front desk
  • Conference space
  • Spa treatment room(s)
  • Turkish bath/Hammam
  • Porter/bellhop
  • Express check-out
  • Tours/ticket assistance
  • Year Built - 2018
  • Free self parking
  • Steam room
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Babysitting or childcare (surcharge)
  • Smoke-free property
  • Computer station
  • Supervised childcare/activities (surcharge)
  • Safe-deposit box at front desk
  • Conference space size (meters) - 600
  • Number of meeting rooms - 7
  • Terrace
  • Luggage storage
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Concierge services
  • Conference space size (feet) - 6458
  • Reception hall
  • Laundry facilities
  • Total number of rooms - 79
  • Wedding services
  • Garden
  • Multilingual staff

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Sofa bed
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • French
  • Dutch

Parking

Free self parking

Room Amenities

Best Western Plus Golden Lakes Hotel offers 79 air-conditioned accommodations with coffee/tea makers and hair dryers. Smart televisions come with satellite channels. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • Air conditioning
  • Refrigerator
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Free local calls
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Room service (24 hours)
  • Desk
  • Sofa bed
  • Satellite TV service
  • Free WiFi
  • Towels provided
  • Bedsheets provided
  • Smart TV
  • Laptop-friendly workspace
  • Wardrobe or closet

Where to Eat

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.

La Brasserie des Lacs - Overlooking the ocean and garden, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

24-hour room service is available.

Nearby Things to Do

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Boat tours nearby
  • Surfing/bodyboarding nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Windsurfing nearby
  • Scuba diving nearby

Spa Services

The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open select days. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 2
  • Couples treatment rooms
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 16
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Accessible bathroom
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at 10:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets allowed for an extra charge of EUR 15 per pet, per night

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Masks are compulsory at the property

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is not available

Commonly-touched surfaces are cleaned with disinfectant

Reservation might be required for some facilities onsite

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Mobile key entry is not available

Food service has been amended for enhanced safety

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

No cribs (infant beds) available

Property does not follow a brand or regulatory agency's sanitization guidelines

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are not available

Debit cards

No gap period between guest stays

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: EUR 18 for adults and EUR 9 for children (approximately)
  • Pet fee: EUR 15 per pet, per night
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Best Western Plus Golden Lakes Hotel Froidchapelle
  • Best Western Plus Golden Lakes Froidchapelle
  • Hotel Best Western Plus Golden Lakes Hotel Froidchapelle
  • Froidchapelle Best Western Plus Golden Lakes Hotel Hotel
  • Hotel Best Western Plus Golden Lakes Hotel
  • Best Western Plus Golden Lakes
  • Best Western Plus Golden Lakes
  • Best Western Plus Golden Lakes
  • Best Western Plus Golden Lakes Hotel Hotel
  • Best Western Plus Golden Lakes Hotel Froidchapelle
  • Best Western Plus Golden Lakes Hotel Hotel Froidchapelle

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

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