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CheapTickets Verified Reviews
Excellent!
4.4 of 5 guest rating
Room type Options Nightly price Book
Comfort Studio, 1 King Bed with Sofa bed, Kitchenette, Lake View (with Sofabed)
1 King Bed and 1 Double Sofa Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Other room types
Comfort Room, 1 King Bed with Sofa bed, Non Smoking, Kitchen (with Sofabed)
1 King Bed and 1 Double Sofa Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Standard Room, 2 Twin Beds, Non Smoking, Lake View
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Standard Room, 1 King Bed, Non Smoking, Kitchen (Studio)
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Standard Room, 1 King Bed, Non Smoking, Lake View
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Standard Room, 2 Twin Beds, Non Smoking
249 square feet
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Premium Room, 1 King Bed, Non Smoking, Kitchen (VIP Studio)
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Standard Room, 1 King Bed, Non Smoking
258 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Standard Apartment, Multiple Beds, Non Smoking, Kitchen (with Sofabed)
2 King Beds and 1 Double Sofa Bed
Room sleeps 6 guests
(up to 5 children)
Select dates to see price
Family Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)
1 King Bed and 1 Double Sofa Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price

Get an overview of this hotel
4-star spa hotel near Lac de l'Eau d'Heure

Popular property highlights

Free self parking
Free WiFi
Pets allowed
Restaurant
Indoor pool

Located in Froidchapelle, Best Western Plus Golden Lakes Hotel is within a 15-minute walk of Lac de l'Eau d'Heure and Piscine Aquacentre. This 4-star hotel is 0.7 mi (1.1 km) from Natura Parc l'Eau d'Heure and 10.1 mi (16.2 km) from Avesnois Regional Nature Park.

Make yourself at home in one of the 79 air-conditioned rooms featuring refrigerators and Smart televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a spa tub, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Enjoy international cuisine at La Brasserie des Lacs, a restaurant where you can take in the garden view, or stay in and take advantage of the 24-hour room service. Continental breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.

Featured amenities include a computer station, express check-out, and a 24-hour front desk. Planning an event in Froidchapelle? This hotel has facilities measuring 6458 square feet (600 square meters), including conference space. Free self parking is available onsite.

Languages Spoken

  • English

Show all languages

Renovations & Closures

This property is closed from January 4 2021 to February 5 2021 (dates subject to change).

Due to COVID-19, this property’s food and beverage options may be limited.

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant. A computer station is located on site and wireless Internet access is complimentary. In addition to a full-service spa, Best Western Plus Golden Lakes Hotel features an indoor pool and a spa tub. Event facilities measuring 6458 square feet (600 square meters) include conference space. This business-friendly hotel also offers a sauna, a terrace, and tour/ticket assistance. Concierge services and wedding services can be provided. Complimentary self parking is available on site.

Best Western Plus Golden Lakes Hotel is a smoke-free property.

  • Barbecue grill(s)
  • Picnic area
  • Elevator
  • Full-service spa
  • Indoor pool
  • 24-hour front desk
  • Conference space
  • Spa treatment room(s)
  • Turkish bath/Hammam
  • Porter/bellhop
  • Restaurant
  • Express check-out
  • Tours/ticket assistance
  • Year Built - 2018
  • Free self parking
  • Steam room
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Babysitting or childcare (surcharge)
  • Smoke-free property
  • Computer station
  • Supervised childcare/activities (surcharge)
  • Safe-deposit box at front desk
  • Conference space size (meters) - 600
  • Number of meeting rooms - 7
  • Terrace
  • Luggage storage
  • Breakfast available (surcharge)
  • Concierge services
  • Conference space size (feet) - 6458
  • Reception hall
  • Laundry facilities
  • Spa tub
  • Total number of rooms - 79
  • Wedding services
  • Garden
  • Multilingual staff

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Sofa bed
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • French
  • Dutch

Parking

Free self parking

Room Amenities

Best Western Plus Golden Lakes Hotel offers 79 air-conditioned accommodations with coffee/tea makers and bathrobes. Smart televisions come with satellite channels. Bathrooms include bathtubs, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Air conditioning
  • Refrigerator
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Free local calls
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Room service (24 hours)
  • Desk
  • Sofa bed
  • Bathtub only
  • Satellite TV service
  • Free WiFi
  • Bed sheets provided
  • Smart TV
  • Laptop-friendly workspace
  • Wardrobe or closet

Where to Eat

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.

La Brasserie des Lacs - Overlooking the ocean and garden, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

24-hour room service is available.

Nearby Things to Do

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Boat tours nearby
  • Surfing/boogie boarding nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Windsurfing nearby
  • Scuba diving nearby

Spa Services

Spa Wellness has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open select days. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 2
  • Couples treatment rooms
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 16
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Accessible bathroom
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at 10:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets allowed for an extra charge of EUR 15 per pet, per night

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 18 years old. This property accepts credit cards, debit cards, and cash. <

Staffed front desk

No rollaway/extra beds available

No cribs (infant beds) available

Debit cards

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1 per person, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for continental breakfast: EUR 17 per person (approximately)
  • Pet fee: EUR 15 per pet, per night
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Best Western Plus Golden Lakes Hotel Froidchapelle
  • Best Western Plus Golden Lakes Froidchapelle
  • Hotel Best Western Plus Golden Lakes Hotel Froidchapelle
  • Froidchapelle Best Western Plus Golden Lakes Hotel Hotel
  • Hotel Best Western Plus Golden Lakes Hotel
  • Best Western Plus Golden Lakes
  • Best Western Plus Golden Lakes
  • Best Western Plus Golden Lakes
  • Best Western Plus Golden Lakes Hotel Hotel
  • Best Western Plus Golden Lakes Hotel Froidchapelle
  • Best Western Plus Golden Lakes Hotel Hotel Froidchapelle

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

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