When they tell you that you can't get in before 4pm they really mean it. There is a Hilton computer system that won't allow a key to be made until after 4pm. The Hilton folks will hold your bags for you but that's it. So don't plan on coming in early and sweet talking them into an early check in (and no late check out either) or going to the pool and waiting until 4pm. if the weather is nice you can walk south to all the shops and restaurants, but if it's not, you are stuck on a couch in the lobby. If you get in town around 4pm and will be staying a few days it's a great deal though! The room itself was as good or better than the rooms I have stayed at when actually booking with Hilton, and of course much cheaper! Thanks Andrew!