- Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I never stayed there I need my money back
Book online or call:1-844-709-7928
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
I stayed at this dirty place for 3 nights in a two bedroom suite. First thing I was told Upon checking is that I have to pay $100 resort fee in addition to the $300 I have to pay for incidentals which was not said on hotels.com. The rooms were dirty, stained carpet, broken appliances and glasses, tub backed up and the walls had foot print spots. I called hotel to complain and had someone to check the room and all he did was give us new towels. Not even the broken pots and glasses were replaced. The property manager apologized but the director refused to compensate in any way stating there was a video that showed the room was clean the night before we stayed there. Even though the property manager confirmed the room was not up to par and begged him to give us the money back. Never again.