- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional service from the start to end!
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Located in Pompano Beach, Fort Lauderdale Marriott Pompano Beach Resort and Spa is near the airport and on the beach. Jungle Queen Riverboat and Bahia Mar Marina are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Deerfield Beach Pier and Butterfly World. Bonnet House Museum and Gardens and Pompano Beach Aquatics Center are also worth visiting.
The room was very comfortable. The shower was hot. The restaurant was extremely over priced. The service was terrible. The people at in he front desk were slow and most of them seemed to be new. The house keepers never replenished our water like they were supposed to even when I told the front desk every day. They also did not leave enough towels and I had to go ask for more. While in the restaurant they added a 20% service fee but didn’t tell me and I tipped 20% in addition. I felt like the entire time I was complaining and they were apologizing. I’ve never complained so much at a hotel in my life. It’s not my usual style. Very disappointing