Skip to main content
Beginning of main content
CheapTickets Verified Reviews
Exceptional!
4.7 of 5 guest rating
Room type Options Nightly price Book
Grand Suite, 1 Bedroom, Lake View, Lakeside
861 square feet
1 King Bed 2 Large Twin Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Other room types
Executive Double Room, Terrace, Lake View
355 square feet
1 King Bed 2 Large Twin Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Exclusive Suite, 2 Bedrooms, Balcony, Lake View
1291 square feet
2 King Beds 4 Large Twin Beds
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 1 child)
Select dates to see price
Deluxe Double Room, 1 Bedroom, Balcony, Lake View
355 square feet
1 King Bed 2 Large Twin Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Suite, 1 Bedroom, Lake View, Lakeside
602 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Superior Double Room, Lake View
355 square feet
1 King Bed 2 Large Twin Beds
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Deluxe Double Room, 1 Bedroom, Balcony, Mountain View
Room with view
355 square feet
1 King Bed 2 Large Twin Beds
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Superior Double Room, Mountain View
Room with view
355 square feet
1 King Bed 2 Large Twin Beds
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Luxurious slopeside hotel with a full-service spa

Popular property highlights

Breakfast included
Pets allowed
Restaurant
Indoor pool
24-hour business center

With a stay at Bürgenstock Hotels & Resort – Palace Hotel in Ennetbuergen, you'll be in the historical district, within a 5-minute drive of Burgenstock and Hammetschwand Lift. This 4.5-star hotel is 11.9 mi (19.2 km) from Chapel Bridge and 12.5 mi (20.1 km) from KKL Lucerne.

Make yourself at home in one of the 109 individually decorated guestrooms, featuring MP3 docking stations and minibars. Your memory foam bed comes with down comforters and Frette Italian sheets. LED televisions with digital programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 2 outdoor swimming pools. This Belle Époque hotel also features concierge services, babysitting/childcare (surcharge), and gift shops/newsstands. Hop aboard the shuttle (surcharge) and get to the casino or shopping center in no time.

Satisfy your appetite for dinner at the hotel's restaurant, RitzCoffier, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. A complimentary full breakfast is served daily from 7:00 AM to 10:30 AM.

Featured amenities include a 24-hour business center, limo/town car service, and dry cleaning/laundry services. Planning an event in Ennetbuergen? This hotel has facilities measuring 23680 square feet (2200 square meters), including a conference center. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Languages Spoken

  • English

Show all languages

Bürgenstock Hotels & Resort – Palace Hotel

Bürgenstock 19, Ennetbuergen, NW 6363

Hotel Amenities

Hotel Amenities

Have fun with onsite winter activities, including ice skating and in warmer months, enjoy a round of golf at the onsite golf course. After a day on the snow, indulge in a treatment at the full-service spa or enjoy a swim in one of the 2 outdoor swimming pools. When the sun goes down, sip après-ski drinks in the hotel's bar.

The hotel offers a restaurant. A complimentary breakfast is offered each morning. This Belle Époque hotel also offers an indoor pool, a children's pool, and a complimentary children's club. Onsite parking is available (surcharge), along with a car charging station.

Bürgenstock Hotels & Resort – Palace Hotel is a smoke-free property.

  • Bar/lounge
  • Number of outdoor pools - 2
  • Shopping center shuttle (surcharge)
  • Elevator
  • Indoor pool
  • 24-hour front desk
  • Turkish bath/Hammam
  • Porter/bellhop
  • Restaurant
  • Dry cleaning/laundry service
  • Self parking (surcharge)
  • Limo or Town Car service available
  • Valet parking (surcharge)
  • Conference space size (meters) - 2200
  • Number of meeting rooms - 12
  • Ski-in/ski-out access
  • Terrace
  • Luggage storage
  • ATM/banking
  • Train station pickup (surcharge)
  • Concierge services
  • Gift shops or newsstand
  • Conference center
  • Indoor tennis courts - 2
  • Outdoor tennis court
  • Pool umbrellas
  • Total number of rooms - 109
  • Number of floors - 7
  • Number of buildings/towers - 1
  • Airport transportation (surcharge)
  • Golf course on site
  • Tennis on site
  • Fireplace in lobby
  • 24-hour health club
  • Ski passes available
  • Newspapers in lobby (surcharge)
  • Train station drop-off (surcharge)
  • Full-service spa
  • Conference space
  • Free breakfast
  • Spa treatment room(s)
  • Tours/ticket assistance
  • Year Built - 2017
  • Electric car charging station
  • Steam room
  • Pool sun loungers
  • Sauna
  • Babysitting or childcare (surcharge)
  • Smoke-free property
  • Children's club (free)
  • Outdoor seasonal pool
  • Children's pool
  • Safe-deposit box at front desk
  • Long-term parking (surcharge)
  • 24-hour business center
  • Conference space size (feet) - 23680
  • Laundry facilities
  • 24-hour fitness facilities
  • Multilingual staff
  • Casino shuttle (surcharge)

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Indoor pool
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis court
  • Indoor tennis courts - 2
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas:

Languages Spoken

  • English
  • French
  • German
  • Italian
  • Spanish
  • Chinese
  • Russian
  • Arabic
  • Hungarian
  • Romanian

Parking

Long-term parking (surcharge) , Self parking (surcharge) , Valet parking (surcharge)

Room Amenities

Bürgenstock Hotels & Resort – Palace Hotel offers 109 air-conditioned accommodations with MP3 docking stations and minibars. These individually decorated and furnished accommodations have separate sitting areas. Memory foam beds feature Frette Italian sheets, down comforters, and premium bedding. A pillow menu is available. LED televisions come with premium digital channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Bathrobes
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Room service (24 hours)
  • Designer toiletries
  • Desk
  • Premium bedding
  • Separate sitting area
  • Soundproofed rooms
  • Free bottled water
  • Premium TV channels
  • Blackout drapes/curtains
  • Slippers
  • Digital TV service
  • Free WiFi
  • Down comforter
  • Frette Italian sheets
  • Individually furnished
  • Individually decorated
  • Memory foam mattress
  • Pillow menu
  • MP3 docking station
  • Bathtub or shower
  • Connecting/adjoining rooms available
  • Cribs/infant beds (surcharge)
  • LED TV
  • Rollaway/extra beds (surcharge)
  • Heating
  • Electric kettle
  • Towels provided
  • Linens provided

Where to Eat

A complimentary full breakfast is served each morning between 7:00 AM and 10:30 AM.

RitzCoffier - This fine-dining restaurant serves dinner only.

Late night fare is available from 24-hour room service.

Nearby Things to Do

Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including 2 indoor tennis courts. 2 outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include an outdoor tennis court, ski-in/ski-out access, a 24-hour health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Tennis lessons on site
  • Yoga classes/instruction on site
  • Segway rental/tour on site
  • Boat tours nearby
  • Fitness classes on site
  • Bicycle rentals on site
  • Sailing nearby
  • Scuba diving nearby
  • Snowboarding nearby
  • Golf driving range on site
  • Water skiing nearby
  • Golf lessons on site
  • Parasailing nearby
  • Helicopter/airplane tours on site
  • Hiking/biking trails on site
  • Rock climbing nearby
  • Horse riding/rental on site
  • Mountain biking nearby
  • Ice skating on site
  • Hunting on site
  • Ropes course on site
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Pilates classes on site
  • Ziplining on site
  • Ecotours nearby
  • Ski lessons available nearby
  • Scooter/moped rentals on site
  • Ski equipment rental shops nearby
  • Skydiving on site

Spa Services

Alpine Spa has 8 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and thalassotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

  • Number of treatment rooms 8
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Thalassotherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 0
  • Thai massage
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 225.0 per night.
  • Cribs (infant beds) are available for CHF 50.0 per night.

Pet Policy

  • Pets allowed for an extra charge of CHF 60 per pet, per night
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Noise-free guestrooms cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Guests have access to the spa facilities (pool, sauna, etc.) at Buergenstock Hotel & Alpine Spa, located approximately 0.25 miles (402 meters) away; an entrance fee of CHF 100 per person, per day applies.

Children under 16 years old are allowed in the SPA area and must be accompanied by an adult.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and cash. Noise-free guestrooms cannot be guaranteed.

Noise-free rooms not guaranteed

Service animals are allowed

Service animals are exempt from fees/restrictions

Debit cards not accepted

Staffed front desk

Property is not currently implementing any enhanced cleaning measures

Parking height restrictions apply

Property is not currently implementing any guest safety measures

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 5.1 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: CHF 450 per person (one-way)
  • Airport shuttle fee per child: CHF 450 (up to 17 years old)
  • Self parking fee: CHF 40 per night
  • Valet parking fee: CHF 40 per night
  • Extended parking fee: CHF 40 per night
  • Pet fee: CHF 60 per pet, per night
  • Service animals are exempt from fees
  • Late check-in fee: 100-percent of room rate for check-in between midnight and midnight
  • Late check-out fee: 100 percent of room rate (subject to availability)
  • Crib (infant bed) fee: CHF 50.0 per night
  • Rollaway bed fee: CHF 225.0 per night
  • Facilities fee: CHF 100 per person, per day and includes use of: sauna; spa; swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Bürgenstock Hotels Resort Palace Hotel Ennetbuergen
  • Bürgenstock Hotels Palace Ennetbuergen
  • Hotel Bürgenstock Hotels & Resort – Palace Hotel Ennetbuergen
  • Ennetbuergen Bürgenstock Hotels & Resort – Palace Hotel Hotel
  • Bürgenstock Hotels & Resort – Palace Hotel Ennetbuergen
  • Bürgenstock Hotels Resort Palace Hotel
  • Bürgenstock Hotels Palace
  • Hotel Bürgenstock Hotels & Resort – Palace Hotel
  • Bürgenstock Hotels Resort – Palace Hotel
  • Bürgenstock Palace Hotel
  • Burgenstock Hotels Palace
  • Burgenstock Hotels & – Palace
  • Bürgenstock Hotels & Resort – Palace Hotel Hotel
  • Bürgenstock Hotels & Resort – Palace Hotel Ennetbuergen
  • Bürgenstock Hotels & Resort – Palace Hotel Hotel Ennetbuergen

We should mention

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation.

The seasonal pool will be open from May to September.

Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Parking height restrictions apply.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Sorry, we seem to have had an issue loading our review content. Try again?