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The Hotel at Sunland Park Casino, Ascend Hotel Collection

Star Rating
3.5 out of 5

Information

Reviews

4.3 / 5Excellent
872 reviews

Amenities

  • Free WiFi
  • Free Parking
  • Free Airport Shuttle
  • Air Conditioning

Map

Choose your room

Book online or call:

1-844-709-7928
  • Standard Room, 2 Queen Beds, Non Smoking

    Room Amenities

    • Mountain view
    • Sleeps 4
    • 2 Queen Beds
    More details
    Cancellation policy for this rate plan:
    Free cancellation
    Before Wed, Dec 18
    Amenities for this rate plan:
    • Reserve now, pay later
    • Free WiFi
    • Free self parking
    Price is $79
    per night
    $90 total
    We have 6 left
    It only takes 2 minutes
  • Standard Room, 1 King Bed, Non Smoking

    Room Amenities

    • Mountain view
    • Sleeps 2
    • 1 King Bed
    More details
    Cancellation policy for this rate plan:
    Free cancellation
    Before Wed, Dec 18
    Amenities for this rate plan:
    • Reserve now, pay later
    • Free WiFi
    • Free self parking
    Price is $79
    per night
    $90 total
    It only takes 2 minutes
  • Standard Room, 2 Queen Beds, Non Smoking (Racetrack View)

    Room Amenities

    • Sleeps 4
    • 2 Queen Beds
    More details
    Cancellation policy for this rate plan:
    Free cancellation
    Before Wed, Dec 18
    Amenities for this rate plan:
    • Reserve now, pay later
    • Free WiFi
    • Free self parking
    Price is $89
    per night
    $101 total
    It only takes 2 minutes
  • Standard Room, 1 Queen Bed, Non Smoking

    Room Amenities

    • Sleeps 2
    • 1 Queen Bed
    More details
    Cancellation policy for this rate plan:
    Free cancellation
    Before Wed, Dec 18
    Amenities for this rate plan:
    • Reserve now, pay later
    • Free WiFi
    • Free self parking
    Price is $89
    per night
    $101 total
    We have 4 left
    It only takes 2 minutes
  • Standard Room, 1 King Bed, Non Smoking (Racetrack View)

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
    Cancellation policy for this rate plan:
    Free cancellation
    Before Wed, Dec 18
    Amenities for this rate plan:
    • Reserve now, pay later
    • Free WiFi
    • Free self parking
    Price is $89
    per night
    $101 total
    It only takes 2 minutes
  • Room, 1 King Bed, Accessible, Non Smoking (Racetrack View)

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
    Cancellation policy for this rate plan:
    Free cancellation
    Before Wed, Dec 18
    Amenities for this rate plan:
    • Reserve now, pay later
    • Free WiFi
    • Free self parking
    Price is $89
    per night
    $101 total
    We have 2 left
    It only takes 2 minutes

About this area

Sunland Park

In the entertainment district and near theme parks, The Hotel At Sunland Park Casino, Ascend Hotel Collection Member is in an area with good shopping. El Paso Museum of History and El Paso Museum of Art are cultural highlights, and some of the area's popular attractions include Western Playland Amusement Park and El Paso Zoo. Bob-O's Family Fun Center and Adventure Zone are also worth visiting.

Getting around

  • El Paso Union Depot - 9 min drive
  • El Paso, TX (ELP-El Paso Intl.) - 17 min drive

Restaurants

  • Ventana's – Buffet restaurant offering American cuisine. Serves breakfast, brunch, and lunch daily. Kids' menu available.
  • Hotel Room Service – Café with a bar offering American cuisine. Serves dinner daily.
  • Jackpot – Café offering American cuisine. Serves breakfast, lunch and dinner daily.
  • Franklin's Lounge – Bar. Open daily.

About this property

The Hotel at Sunland Park Casino, Ascend Hotel Collection

This smoke-free hotel features a casino, a restaurant, and a nightclub. Free WiFi in public areas is provided, as well as free self parking, a free airport shuttle, and a free theme park shuttle. Additionally, a 24-hour fitness center, a bar/lounge, and a coffee shop/café are onsite. All 78 rooms offer free WiFi, room service, and flat-screen TVs. Premium bedding, coffee makers, and hair dryers are among the other amenities available to guests.

Policies

Check-in

Check-in between 4 PM - 3 AM
Minimum check-in age - 18

Special check-in instructions

Airport shuttle service is available on request from 7 AM to 10 PM. Fees may apply. Contact the property in advance to make arrangements.

Check-out

Check-out before 11 AM
Express check-out

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed (service animals welcome)

Property payment types

American ExpressDiners ClubDiscoverJCB InternationalMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 5.00 and USD 20.00 for adults, USD 5.00 and USD 20.00 for children (approximately)
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

We should mention

This property offers transfers from the airport. Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Free extended parking
  • Free nearby parking
  • Free roundtrip airport shuttle from 7 AM - 10 PM
  • Airport shuttle on request
  • Free casino shuttle
  • Free shopping center shuttle
  • Free theme park shuttle

Food and drink

  • Full breakfast available for a fee daily 6 AM–noon: USD 5.00-20.00 for adults and USD 5.00-20.00 for children
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Nightclub

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Free theme park shuttle
  • Grocery/convenience store
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Meeting rooms
  • Conference center (7000 square feet of space)

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Braille signage

More

  • Casino
  • Fireplace in lobby
  • Shared refrigerator
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower

Entertainment

  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board
  • Safe

Nearby things to do

Activities

Where to eat

4.3

Excellent

5 - Excellent
480
4 - Good
256
3 - Okay
80
2 - Mediocre
41
1 - Poor
15
4.6
Cleanliness
4.5
Service and Staff
3.9
Amenities
4.5
Property condition

3/5

  • Liked: Cleanliness, property conditions & facilities, room comfort

Nice enough

The hotel is not clearly marked so we went to casino then just guessed where the hotel was. The reception was blasé but the room was comfortable and roomy and easily accessible. They got us a shower stool for our amputee veteran.

Stayed 1 night in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The room was beautiful. A bit disappointed there was no refrigerator or microwave but it was a great stay none the less.

Stayed 1 night in Dec 2019

2/5

  • Liked: Cleanliness, staff & service, property conditions & facilities
  • Disliked: Amenities

The cleaning and maintenance staff were very sweet. The hotel itself is clean ,however in the hope of selling themselves as " green" ,it came off as cheap and opportunistic. They do not allow outside food and beverages on tje property,then overcharge you for basic items like cereal,candy,cookiees,personal items in the hotel " store *. Even water bottles were a dollar for 16 oz. ( you cannot,should not drink the tap water,smells like sulpher) They advertise room service for dinner,but its frozen and prepackaged. There are no mini fridges or microwaves,however,i did see ,on the last day that they would bring you a mini fridge if you request one. The front desk staff,whole polite,is dismissive and truly lacking in guest comfort. Nope. Never ever,in my life ,will i recomend this place. Thanks for advertising a bland oatmeal ,nondescript hotel as a 4 star hotel. I give it 2.

Stayed 2 nights in Dec 2019

3/5

  • Liked: Property conditions & facilities, room comfort
  • Disliked: Cleanliness, staff & service

Paper thin walls

Front desk not too welcoming. Walls are paper thin and you can hear everything. I heard our next door neighbor snoring all night long, then i heard his loud TV when he woke up at 5 am. Could not sleep very well at all.

Stayed 1 night in Dec 2019

3/5

    This traveler didn’t leave comments with their review
    Stayed 1 night in Nov 2019

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