- Liked: Cleanliness, staff & service
- Disliked: Room comfort
Nice looking but rooms are SO noisy
The hotel is grand looking from the outside. However, we had to change rooms 3 times because the rooms are SO loud and not soundproofed where there are connecting doors. We were moved to a room with a connecting door where they guaranteed us no one was staying on the other side and of course, someone was staying there and we could hear their entire conversation from 2-4 a.m. down to when they got a text message on their phone. We complained several times and they did eventually move us to a quiet room on the last day. At that point it was our 4th room and we were exhausted- I wouldn’t come back to this hotel again. They need to invest in soundproofing the rooms. You shouldn’t be able to hear every noise coming from the room next door. Pro: Breakfast buffet was really nice.