Should be a 1 star - Could have been a 5
I"ll give this place a 2 ONLY because of the location and it is just a cool loft surrounded by pretty much anything you could want all of which is a few steps away. That was where all the cool of this place ended. To start communication from the owner was terrible. I never received a response to any texted questions. The only time I did here from her, was when she needed access to the loft or information. This was from the "how are we going to get the key?" and continued throughout the stay. Upon arriving (Saturday night) it was quite clear that the people that live there had probably just left. The refrigerator was full of half wrapped left-overs and other items, a half full garbage can in the kitchen, a cup of coffee that had clearly been sitting on the Keurig for several days, a pile of debris in the middle of the living room floor, long black hair all over the bathroom floor, used bar soap and hair products in both showers, and just a very lived in feel throughout. There are 3 TV's in the loft. Non of them seem to be hooked up and working, but there are 3 TV's. My family and I over looked all of this because of what I mentioned in the very first line of this review. I texted the owner about the TV's and got no answer. She ,however, did text me when she needed to come into the loft to retrieve an item but made no mention of the my text about the TV's. On the 3rd night (Monday) at 11:00 pm, I heard someone trying to unlocking the door. As it turns out, it was the man who lives there which a surmised from him asking "are you in my apartment". The owner apparently forgot to tell him she had rented it out. Given his suit cases, I assume the loft was rented for the period he was away. He was understandably not happy about this but left. Thankfully there was an additional lock which prevented him from entering unannounced, or the interaction would probably have not ended well. I texted the owner ALL of the above the next day (Tuesday), and received no response. At this point, we pretty much gave up and put this one down as one we'll laugh about later. And after my wife cleaned the bathroom floor and vacuumed the rest of the loft, it was tolerable. We have used this app for years and all of our experiences have been great until this which is unfortunate because this place has so much potential.