Potential LOST in the FILFTH
Filthy!!! Arrived late in the evening on Friday. Waited up for final family members to arrive before going to bed. Reported to the owner we were there, and all was well. Got up the next morning started cooking breakfast and moving around. Discovered our feet were black from the filthy film left on the floors. The bottom two bathrooms had so much filth, urine, pubic hairs, and built up dirt, I cleaned myself. Reached out to the owner and didn't hear back until the following day when I messaged them "hey I haven't heard back from you." To which their reply was they didn't receive the message until Sunday morning. They also reported 'we spent 8 hours cleaning the day before and they are OCD about the bathrooms'. 2X As well as they spend $$ on cleaning. With eight hours and $$ the house should be immaculate. I have photos/video to prove that couldn't be farther from the truth!! I have done my due diligence in attempting to resolve this via email. The owner refused to offer any resolution. When a house is that filthy a person begins to wonder what else they skimped on. The showers/bathtubs?, the sheets? I did find that the house was a good size for our group and did have plenty of kitchen accessories to accomodate our needs. We only cooked breakfasts onsite. We also had plenty of parking. The potential this home has is great, it's lost in the filth. If they wanted to improve I suggest cleaning and having someone check the facility. Provide towels so that every guest can use a fresh towel for each shower daily. They have a pool so offer/ provide poolside towels. Thankfully we were only there two nights, I was able to find cleaners to clean the bathrooms so that the dirty, grime (from months of disregard) and unwanted hairs were cleaned up. I don't see a place to insert photos, but let me tell you it was BAD!