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The Woodlands Resort

Star Rating
4 out of 5

Information

Reviews

4.3 / 5Excellent
1,088 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Pet Friendly

Map

What's nearby

  • Popular Location
    The Woodlands Golf Resort
    7 min walk
  • Popular Location
    Cynthia Woods Mitchell Pavilion
    3 min drive
  • Popular Location
    Market Street
    3 min drive
  • Airport
    Houston, TX (IAH-George Bush Intercontinental)
    26 min drive

Choose dates to view prices

Book online or call:

1-844-709-7928
  • Deluxe Room, 1 King Bed, Accessible

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe Room, 1 King Bed, Balcony

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Deluxe Room, 2 Queen Beds

    Room Amenities

    • Sleeps 4
    • 2 Queen Beds
    More details
  • Deluxe Room, 2 Queen Beds, Accessible

    Room Amenities

    • Sleeps 4
    • 2 Queen Beds
    More details
  • Deluxe Room, 2 Queen Beds, Balcony

    Room Amenities

    • Sleeps 4
    • 2 Queen Beds
    More details
  • Room, 1 King Bed (Concierge Level)

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Room, 2 Queen Beds (Concierge Level)

    Room Amenities

    • Sleeps 4
    • 2 Queen Beds
    More details
  • Room, 1 King Bed, Balcony (Concierge)

    Room Amenities

    • Golf view
    • Sleeps 2
    • 1 King Bed
    More details
  • Suite, 1 King Bed

    Room Amenities

    • Golf view
    • Sleeps 2
    • 1 King Bed
    More details
  • Room, 1 King Bed, Pool Access (First Floor)

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Room, 2 Queen Beds, Pool Access (First Floor)

    Room Amenities

    • Sleeps 4
    • 2 Queen Beds
    More details
  • Deluxe Suite, 1 King Bed

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Deluxe Room, 1 King Bed

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details

About this area

The Woodlands

The Woodlands Resort is located on a lake and in a walkable area with good shopping. Hughes Landing is worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Cynthia Woods Mitchell Pavilion and Hurricane Harbor Splashtown. Our guests appreciate the resort's quiet location.

What's nearby

  • Popular Location
    The Woodlands Golf Resort - 7 min walk
  • Popular Location
    Cynthia Woods Mitchell Pavilion - 3 min drive
  • Popular Location
    Woodlands Mall - 3 min drive
  • Popular Location
    Market Street - 3 min drive
  • Popular Location
    Woodlands Town Center - 5 min drive

Getting around

  • Houston, TX (IAH-George Bush Intercontinental) - 26 min drive

Restaurants

  • The Woodlands Dining Room – Serves breakfast and lunch daily.
  • Cool Water Cafe – Poolside café with a bar. Serves lunch and dinner daily.
  • The Bistro – Bistro with a bar offering American cuisine. Serves lunch and dinner daily.
  • Robards Steakhouse – Golf course view steakhouse with a bar offering local cuisine. Serves dinner on select days. Kids' menu available.

About this property

The Woodlands Resort

Along with 4 restaurants, this resort has 5 outdoor pools and a full-service spa. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, a golf course, free water park access, and 3 bars/lounges are onsite. All 402 rooms provide free WiFi and free wired Internet, flat-screen TVs with digital channels, and conveniences like refrigerators and coffee makers. Room service, premium bedding, and free bottled water are among the other amenities available to guests.

Policies

Check-in

Check-in between 4 PM - 3 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35.0 per night.

Pets

  • Pets allowed for an extra charge of USD 200 per accommodation, per stay
  • Dogs only
  • 2 per room (up to 40 lbs)
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 35.00 per accommodation, per night
The resort fee includes:
  • Pool access
  • Fitness center access
  • Shuttle service
  • Internet access
  • Phone calls
  • In-room safe
  • In-room coffee
  • Self parking
  • Additional inclusions

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 22 for adults and USD 12 for children (approximately)
  • Valet parking fee: USD 25.00 per night
  • Pet fee: USD 200 per accommodation, per stay
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Pool access available from 9:00 AM to 9:00 PM.Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Property is also known as

  • Resort Woodlands
  • Woodlands Resort
  • The Woodlands Resort And Conference Center
  • The Woodlands Resort Conference Center
  • The Woodlands Hotel The Woodlands
  • The Woodlands Resort Resort
  • The Woodlands Resort The Woodlands
  • The Woodlands Resort Resort The Woodlands

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking
  • Valet parking: USD 25.00 per night
  • Roundtrip airport shuttle (surcharge)
  • Free area shuttle up to 5 mi

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 22 for adults and USD 12 for children
  • 4 restaurants
  • 3 bars/lounges and 1 poolside bar
  • Room service available

Things to do

  • 24-hour health club
  • 18 holes of golf
  • 4 indoor tennis courts
  • 5 outdoor pools
  • 10 outdoor tennis courts
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Ecotours
  • Fishing
  • Free water park access
  • Full-service spa
  • Golf driving range
  • Hiking/biking trails
  • Kayaking
  • Spa tub
  • Tennis

Family friendly

  • 5 outdoor pools
  • Children's pool
  • Dry cleaning service
  • Free area shuttle
  • Free water park access
  • Laundry facilities
  • Lazy river
  • Refrigerator
  • Waterslide

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Golf lessons
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tennis lessons
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 33 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer

Entertainment

  • Digital channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Nearby things to do

Activities

  • Boat tours
  • Sailing
  • Water skiing

Where to eat

  • The Woodlands Dining Room – Serves breakfast and lunch daily.
  • Cool Water Cafe – Poolside café with a bar. Serves lunch and dinner daily.
  • The Bistro – Bistro with a bar offering American cuisine. Serves lunch and dinner daily.
  • Robards Steakhouse – Golf course view steakhouse with a bar offering local cuisine. Serves dinner on select days. Kids' menu available.
4.3

Excellent

5 - Excellent
625
4 - Good
278
3 - Okay
108
2 - Mediocre
49
1 - Poor
28
4.5
Cleanliness
4.3
Service and Staff
4.3
Amenities
4.4
Property condition

1/5

The staff was extremely rude and no managers were on duty. The first room we were in smelled like mildew and we had to be moved. The "poolside" room was really building side. The pool was full of families not actually staying at the resort.

Stayed 1 night in Sep 2019

2/5

This was such a horrible experience for us. We went for a family members birthday. The checkin took us over an hour. Once we arrived in our room it smelled of some sort of gas or chemical. We have a baby and called down to move rooms. They proceeded to send their technicians out who said they did not smell anything. 3 different peopl in our group smelled the smell independently of each other. After arguing on the phone with the manager for about 35 minutes they finally found us a different room than we booked (not a poolside) on the other side of the resort away from all family members. The baby crib the gave us was broken and falling apart. They whole experience took us about 3 hours. We only stayed 1 night, so this ruined our experience.

Stayed 1 night in Sep 2019

5/5 Excellent

Every one loved the water park.The people was very nice real clean and the food was good

Stayed 1 night in Jul 2019

5/5 Excellent

Very well groomed grounds. A bit confusing to navigate on the get go. Questions to manned desks were answered boringly. Other staff was welcoming and helpful.. weird.

Stayed 1 night in Jul 2019

3/5

Disappointing

Stay was just ok. Disappointed by the response to a late check out request. We were there because our child was playing in a golf tournament at the resort. When I asked if we could possibly get a late checkout the following day given an early tournament tee time I was told any time extended after noon would carry a $50/hr charge. It was a Tuesday and the resort did not seem to be at max capacity (not even close). There was no effort to check availability of our room nor any consideration given that we were participating in an event (golf tournament) on site. All we needed was a 2pm check out but I wasn’t willing to spend an extra $100 to do it so we woke up our kids super early and packed up to leave before the tee time. At this point I will not plan to stay at the property again. I’m willing to pay for a nice hotel when we travel but would rather spend money at a hotel that focuses on a great customer experience rather than the sheer number of guests they can book. Overall, the resort is dated. Rooms are not fancy. Pool area is good for young children. The Woodlands area around the resort (off site shopping/dining) is nice. I will not book here again. I sent a detailed explanation of my complaint to management but have not gotten any response. Buyer beware—A great customer experience is not on the list of management’s priorities.

Stayed 2 nights in Jul 2019

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