- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time staying at a Hilton. I took my kids to the Cleveland Browns game, and we stayed one night at the Hilton. All three of us were very impressed!! The staff was so very helpful and welcoming. Our room had a couple issues when we first checked in, a running toilet and phone that wouldn't charge, but the front desk has maintenance called, and everything was fixed within 20 mins of checking in! The room was beautiful! The restaurant was amazing, a little pricey for me, but I understand. The pool was perfect for my kids. And I loved that we were close enough to walk to the stadium, and leave our car parked with the hotel while we were at the game. It made everything so much easier. We would totally stay again!