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Hotel Montecarlo Ciudad Juárez

Star Rating
2.5 out of 5

Information

Reviews

3.2 / 5
8 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free Parking

Map

What's nearby

  • Popular Location
    El Paso County Coliseum
    7 min drive
  • Popular Location
    El Paso Zoo
    7 min drive
  • Popular Location
    Thomason Hospital
    8 min drive
  • Airport
    El Paso, TX (ELP-El Paso Intl.)
    13 min drive

Choose dates to view prices

Book online or call:

1-844-709-7928

    About this area

    Ciudad Juarez

    Hotel Montecarlo Ciudad Juárez is located in Ciudad Juarez. El Paso Museum of Art and El Paso Museum of History are cultural highlights, while Chamizal National Memorial is a notable landmark. Looking to enjoy an event or a game while in town? See what's happening at El Paso County Coliseum or Southwest University Park.

    4.3/5 guest location rating

    Guests like it for

    • Quiet (4 reviews)
    • Good eats (3 reviews)
    • Easy parking (2 reviews)

    What's nearby

    • Popular Location
      Juarez Market - 6 min drive
    • Popular Location
      El Paso County Coliseum - 7 min drive
    • Popular Location
      El Paso Zoo - 7 min drive
    • Popular Location
      Thomason Hospital - 8 min drive
    • Popular Location
      Chamizal National Memorial - 17 min drive

    Getting around

    • El Paso Union Depot - 24 min drive
    • Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.) - 21 min drive

    About this property

    Hotel Montecarlo Ciudad Juárez

    Hotel in Ciudad Juarez with free breakfast and restaurant
    Along with a restaurant, this smoke-free hotel has an outdoor pool and a business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. All 114 rooms offer free WiFi, room service, and TVs with cable channels. Other amenities available to guests include hair dryers, safes, and showers.
    Hotel Montecarlo Ciudad Juárez offers 114 air-conditioned accommodations with safes and hair dryers. Televisions come with cable channels.
    Bathrooms include showers and complimentary toiletries. This Ciudad Juarez hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
    The hotel offers a restaurant. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. This hotel offers access to a business center. This business-friendly hotel also offers an outdoor pool, a garden, and laundry facilities. Onsite self parking is complimentary.
    Hotel Montecarlo Ciudad Juárez is a smoke-free property.
    Recreational amenities at the hotel include an outdoor pool.

    Policies

    Check-in

    Check-in time starts at 2 PM
    Minimum check-in age - 18

    Check-out

    Check-out before noon

    Children and extra beds

    • Children are welcome.
    • Rollaway/extra beds are not available.
    • Cribs (infant beds) are not available.

    Pets

    • Pets not allowed

    Property payment types

    Mastercard
    Visa

    Important information

    Fees

    You'll be asked to pay the following charges at the property:

    • Cash deposit: MXN 200.00 per stay
    • Breakage deposit: MXN 200.00 per stay

    We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

    You need to know

    Extra-person charges may apply and vary depending on property policy.
    Government-issued photo identification and a cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    Property is also known as

    • Montecarlo Ciudad Juarez
    • Montecarlo Ciudad Juarez
    • Hotel Montecarlo Ciudad Juárez Hotel
    • Hotel Montecarlo Ciudad Juárez Ciudad Juarez
    • Hotel Montecarlo Ciudad Juárez Hotel Ciudad Juarez

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Free self parking

    Food and drink

    • Free continental breakfast available daily 8 AM–11:30 AM
    • 1 restaurant
    • Room service available

    Things to do

    • Outdoor pool

    Family friendly

    • Dry cleaning service
    • Laundry facilities
    • Outdoor pool

    Guest services

    • 24-hour front desk
    • Daily housekeeping
    • Dry cleaning service
    • Laundry facilities
    • Luggage storage

    Business services

    • Business center

    Outdoors

    • Garden

    More

    • Smoke-free property

    Room amenities

    Bedroom

    • Air conditioning

    Bathroom

    • Free toiletries
    • Hair dryer
    • Shower

    Entertainment

    • Cable channels
    • TV

    More

    • Desk
    • Iron/ironing board (on request)
    • Safe

    Frequently asked questions

    3.2

    Guest rating

    5 - Excellent
    1
    4 - Good
    4
    3 - Okay
    0
    2 - Mediocre
    2
    1 - Poor
    1
    3.1
    Cleanliness
    3.4
    Service and Staff
    3.0
    Property condition

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Jul 2017

    4/5 Good

    • Liked: Cleanliness, staff & service, room comfort

    Why not again

    The service was good the location was good, furniture was a bit out of stile, WiFi a bit slow or sometimes hard to get, but overall was a good stay

    Stayed 4 nights in May 2017

    2/5

    AVOID THIS UNSAFE, UNFRIENDLY HOTEL!!

    Sketchy hotel in a seedy area. Courtyard was dark. Difficulty telling of the front door was even locked. Bathroom door didn't lock. WiFi didn't work. Air conditioner had a hole kicked in it. Would recommend if you're not worried about feeling safe. The best thing was the breakfast. Courteous serving staff and good ambience for breakfast. But after the first night I wanted to switch hotels, so I called this hotel at 3pm the next day from the new hotel and when I told them I wanted to change hotels, they disabled my magnetic card key and held my personal items hostage inside the room until I paid a full second night's stay. I have traveled to 10 countries on 5 continents and have stayed in numerous hotels all over the world and I've NEVER had a hotel act so UN-professionally. After I was forced to pay the full rate and turned in the key, they immediately sent in the cleaning staff so they could book the room again, so they got paid TWICE for that room that night. Later when I complained to this booking website, the owner was contacted and he refused to refund any portion of the money. So just know if you stay there, they're 100% UN-willing to find amenable solutions should a problems arise and will lock up your stuff in order to bargain with you.

    Pros: Breakfast and breakfast staff.

    Cons: They are completely unprofessional and overly aggressive if a problem arises.

    Location: Nothing is close to this hotel.

    2/5

    Dumpy Hotel

    The hotel isn't close to anything and appears very sketchy--especially at night. The room was dumpy-looking and the WiFi didn't work. The bathroom door didn't lock. The air conditioner was kicked in with a hole in it. The courtyard is dark. I wouldn't recommend it for anyone concerned about safety. The biggest issue was the staff was not professional when an issue arose. After the first night's stay I wanted to change hotels. I called them at 3pm the next day from a different hotel stating I wanted to switch and in the 15 minutes it took me to take a cab back to this hotel, they locked me out of my room (by changing the combo on the magnetic strip card) and essentially held my stuff for ransom. They charged me a SECOND FULL NIGHT'S stay in order to let me in and get my stuff out. I've traveled to 10 different countries on 5 continents and have stayed in numerous hotels all over the world. I've never before seen such UNPROFESSIONAL behavior. Breakfast was the only highlight. The breakfast staff took care of things and the ambience was nice.

    Pros: Breakfast.

    Cons: The staff could handle things professionally when there's a concern.

    Location: Not near anything. Nothing close.

    1/5

    hotel viejo, sucio y con muy mala atención

    las instalaciones del hotel son viejas y sucias, había muchos mosquitos, y cucarachas, las instalaciones son muy viejas e incomodas, el personal poco amable y eficiente.

    Pros: nada

    Cons: todo, instalaciones, limpieza, personal etc

    Stayed 2 nights in May 2017

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