- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip delight
Always a pleasure to stay at Stratton House Hotel. I use the hotel for work, but it’s a beautiful place, very relaxing and comfy beds.
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Stratton House Hotel is located in Cirencester. Cirencester Roman Amphitheatre and Cotswold Country Park and Beach reflect the area's natural beauty and area attractions include Cirencester Parish Church of St John Baptist and Cerney House Gardens. Our guests appreciate the hotel's central and quiet location.
Disappointing hotel. Checked in at 6:00 pm and we’re sent to a horrible room which hadn’t been made up. Never happened to me before. Even if it had been made up I would have asked to be moved though as was poor. Consequently got an upgrade to the refurbished part of hotel and the room was much nicer although the bathroom bin hadn’t been emptied. Staff were as helpful as possible and I left the key with reception as we were going into Cirencester for a gig. On return at 11:00 pm we wanted a drink but the bar was closed and locked. Really disappointed. We went to get the key and reception was abandoned. I rang the hotel from my mobile 4 times as I was sitting there hoping the ringing phone would summon a staff member. No. As such we had to venture behind the desk and physically look for our room key which we eventually located 10 minutes later in a side office on the desk !! Totally bizarre set of events and needless to say we shall not be returning