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Reviews

4.2 / 5Very Good
2,219 reviews

Amenities

  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    John Hancock Center
    1 min walk
  • Popular Location
    Water Tower Place
    2 min walk
  • Popular Location
    Chicago Riverwalk
    14 min walk
  • Airport
    Chicago, IL (MDW-Midway Intl.)
    18 min drive

Book online or call:

1-844-709-7928

Your dates need to occur after 2020-01-29. Try updating your dates to see prices for your trip.

    About this area

    Chicago

    Located near the beach, The Westin Michigan Avenue Chicago is in Chicago's Near North Side neighborhood, a walkable area with great shopping. Water Tower Place and Michigan Avenue are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Chicago Riverwalk and Grant Park. Check out an event or a game at Soldier Field, and consider making time for Navy Pier, a top attraction not to be missed. Our guests love the hotel's convenience to public transportation: Chicago Station (Red Line) is 7 minutes by foot and Clark-Division Station is 13 minutes.

    Popular Location

    What's nearby

    • John Hancock Center - 1 min walk
    • Water Tower Place - 2 min walk
    • Chicago Riverwalk - 14 min walk
    • Navy Pier - 2 min drive
    • House of Blues Chicago - 3 min drive

    Getting around

    • Chicago Station (Red Line) - 7 min walk
    • Millennium Station - 10 min drive
    • Chicago, IL (MDW-Midway Intl.) - 18 min drive

    Restaurants

    • The Grill on the Alley – Restaurant with a bar. Serves breakfast, brunch, lunch, and dinner daily.

    About this property

    The Westin Michigan Avenue Chicago

    Along with a full-service spa, this smoke-free hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café, and a 24-hour business center are onsite. All 752 rooms feature thoughtful touches like bathrobes and slippers, along with conveniences such as microwaves and coffee makers. Pillowtop beds and 24-hour room service are standard, as are LCD TVs with cable channels.

    Property amenities

    Internet

    Available in all rooms: WiFi (USD 19.95 per day), Wired Internet (surcharge)
    Available in some public areas: Free WiFi

    Parking and transportation

    Valet parking: USD 76 per night

    Food and drink

    1 restaurant and 1 coffee shop/café
    1 bar
    24-hour room service
    Coffee/tea in common area(s)

    Things to do

    24-hour fitness center
    Full-service spa
    Shopping

    Family friendly

    Dry cleaning service
    Microwave
    Mini-fridge

    Conveniences

    ATM/banking services
    Ballroom
    Banquet hall
    Elevator
    Free newspapers in lobby
    Front-desk safe
    Gift shop/newsstand

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry cleaning service
    Luggage storage
    Multilingual staff
    Porter/bellhop
    Tour/ticket assistance
    Wedding services

    Languages spoken

    English
    Spanish

    Business services

    24-hour business center
    20 meeting rooms
    Conference space (36820 square feet)

    Spa

    2 treatment rooms
    Aromatherapy
    Ayurvedic treatments
    Body scrubs
    Body treatments
    Facials
    Manicures and pedicures
    Massages
    Massage/treatment rooms
    Spa open daily

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Roll-in shower
    Wheelchair accessible (may have limitations)
    Wheelchair-accessible parking
    Assistive listening devices available
    Braille signage
    Wheelchair-accessible concierge desk
    Wheelchair-accessible registration desk
    Wheelchair-accessible fitness center
    Wheelchair-accessible business center
    Wheelchair-accessible restaurant
    Wheelchair-accessible lounge
    Visual alarms in hallways

    More

    Smoke-free property
    TV in lobby

    Room amenities

    Bedroom

    Air conditioning
    Blackout drapes/curtains
    Down comforter
    Egyptian cotton sheets
    Heating
    Hypo-allergenic bedding
    Linens
    Pillow-top mattress
    Premium bedding

    Bathroom

    Bathrobes
    Free toiletries
    Hair dryer
    Shower/tub combination
    Towels

    Entertainment

    55-inch LCD TV
    Cable channels
    Pay movies
    Premium channels

    Food and drink

    Coffee/tea maker
    Free bottled water
    Microwave
    Mini-fridge

    More

    Desk
    Free newspapers
    In-room massage
    Iron/ironing board
    Phone
    Safe
    Slippers
    4.2

    Very Good

    5 - Excellent
    1,095
    4 - Good
    729
    3 - Okay
    242
    2 - Mediocre
    97
    1 - Poor
    56
    4.4
    Cleanliness
    4.3
    Service and Staff
    4.1
    Amenities
    4.3
    Property condition

    5/5 Excellent

      This traveler didn’t leave comments with their review
      Stayed 2 nights in Jan 2020

      4/5 Good

      • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

      Stayed 1 night in Jan 2020

      1/5

      • Liked: Staff & service, amenities
      • Disliked: Cleanliness, property conditions & facilities

      I checked into our room and it looked like feces on the comforter and the sheets. The bathroom had looked like someone wiped there but with a wash rag. I have pictures of everything to back it up. I complained a d the lady said she would put 5000 points on my Marriott acct. Problemis i dont have a Marriott acct. And refused to refund my money. It was gross.

      Stayed 1 night in Jan 2020

      4/5 Good

      • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

      Great location! Hotel was very basic but can’t beat the location!

      Stayed 2 nights in Dec 2019

      5/5 Excellent

      • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

      Stayed 2 nights in Jan 2020

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