- Disliked: Staff & service, property conditions & facilities
Do Not stay here !
Worst experience ever. Employee by the name of Laticia was very unprofessional. I checked out early because of an emergency and she couldn’t have a care in the world. The establishment uses the restaurant next door for valet for overnight and they valet don’t arrive til 9am!!! This was never communicated with the me. The room door wouldn’t shut properly and the TV in the room looked as if it was dropped. I knew I shouldn’t have been cheap and stayed at a better hotel in the area. This definitely should be rated as a 2 star hotel. Doesn’t belong downtown Chicago. Absolutely not up to standards compared to surrounding hotels.