- Disliked: Amenities, property conditions & facilities
The HVAC system didn't work. We spend 3 nights sweating in stagnant air in our room. We were told that the chillers are turned off in the winter so when there is warmer temps outside, the ambient heat in the hotel can't be managed. So 75-78F each night became the norm. The desk clerk kindly reversed a "resort fee" of $30, a fee that we had not been told about (unless it was in some fine print somewhere!). This is a new hotel, not an old retrofit building, so you would think modern technology could manage this kind of problem.