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Ruby Room

Star Rating
2.5 out of 5

Information

Reviews

4.1 / 5Very Good
260 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    United Center
    3 min drive
  • Popular Location
    Merchandise Mart
    4 min drive
  • Popular Location
    Lincoln Park Zoo
    7 min drive
  • Airport
    Chicago, IL (ORD-O'Hare Intl.)
    24 min drive

Book online or call:

1-844-709-7928

Your dates need to occur after 2019-12-09. Try updating your dates to see prices for your trip.

    About this area

    Chicago

    In the city center, Ruby Room is in Chicago's Wicker Park neighborhood, a walkable area with good shopping. Merchandise Mart and John Hancock Center are notable landmarks, and the area's natural beauty can be seen at Chicago Riverwalk and Grant Park. Check out an event or a game at United Center, and consider making time for Skydeck Ledge, a top attraction not to be missed. Our guests appreciate the hotel's convenience to public transportation: Division Station is 5 minutes by foot and Damen Station is 12 minutes.

    4.8/5 guest location rating

    Guests like it for

    • Walkable (76 reviews)
    • Good eats (68 reviews)
    • Safe (53 reviews)

    What's nearby

    • Popular Location
      United Center - 3 min drive
    • Popular Location
      Merchandise Mart - 4 min drive
    • Popular Location
      John Hancock Center - 4 min drive
    • Popular Location
      University of Illinois Chicago - 5 min drive
    • Popular Location
      Lincoln Park Zoo - 7 min drive

    Getting around

    • Chicago Western Avenue Station (Milwaukee District-West) - 3 min drive
    • Division Station - 5 min walk
    • Chicago, IL (ORD-O'Hare Intl.) - 27 min drive

    About this property

    Ruby Room

    Along with a full-service spa, this smoke-free hotel has massage/treatment rooms and concierge services. WiFi in public areas is free. Additionally, a library, wedding services, and a garden are onsite. All 8 rooms offer comforts like pillowtop beds and premium bedding, plus free WiFi and stovetops. Coffee makers and showers are among the other amenities available to guests. Housekeeping is available once per stay.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Free nearby parking

    Things to do

    • Full-service spa

    Conveniences

    • Library

    Guest services

    • Concierge services
    • Front desk (limited hours)
    • Housekeeping (once per stay)
    • Wedding services

    Languages spoken

    • English

    Outdoors

    • Garden

    Spa

    • Aromatherapy
    • Body scrubs
    • Body treatments
    • Couples treatment room(s)
    • Facials
    • Hydrotherapy
    • Massage - deep-tissue
    • Massage - hot stone
    • Massage - prenatal
    • Massage - sports
    • Massage - Swedish
    • Massage - Thai
    • Massage/treatment rooms
    • Spa open daily

    More

    • Smoke-free property

    Room amenities

    Bedroom

    • Air conditioning
    • Linens
    • Pillow-top mattress
    • Premium bedding

    Bathroom

    • Bathrobes
    • Shower
    • Towels

    Food and drink

    • Coffee/tea maker
    • Cookware/dishes/utensils
    • Stovetop

    Frequently asked questions

    4.1

    Very Good

    5 - Excellent
    117
    4 - Good
    88
    3 - Okay
    33
    2 - Mediocre
    11
    1 - Poor
    11
    4.5
    Cleanliness
    3.9
    Service and Staff
    3.8
    Amenities
    4.2
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Every thing was good except it was hard to find where to check in.

    Stayed 1 night in Nov 2019

    3/5

    • Liked: Property conditions & facilities
    • Disliked: Staff & service, amenities

    The Ruby Room Inn is more like a bed and breakfast without the breakfast than a hotel. Pros: the room was beautiful and a good size. Came with nice bathrobes and two small bottles of water. It was in exactly the location I needed and there are really no other accommodations in the immediate area. But there were too many negatives to book this place again. Cons: the entrance is just a single glass door with “Ruby Room” on it wedged between shops. Really easy to miss. There is no information on the door or just inside. There’s no lobby, just a very steep set of stairs to the 2nd floor. On the 2nd floor there is another glass shop door that appears to be the for their spa and again there are no instructions for inn guests. A young man (nothing to identify him as staff) saw us and came to assist, told us to check in at the boutique next-door. Nothing posted anywhere about that including at the boutique. The room was on the 4th floor. No elevator, just very steep stairs up. If you have any mobility issues this is a major problem. Virtually no amenities. NO: maid service, TV, closet, dresser or drawers for clothes, hairdryer, iron, ironing board, phone, nor ice or vending machines. There was black mold in the shower (no tub) and one of the shower doors was broken. One of the bath towels was badly frayed. Stayed for four days and never saw another living soul until I checked out. Definitely not worth the money and I can’t recommend it.

    Stayed 4 nights in Nov 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 2 nights in Nov 2019

    4/5 Good

    • Liked: Cleanliness, property conditions & facilities, room comfort

    Stayed 2 nights in Oct 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Great location and nice rooms. My room also had a foot massager

    Stayed 2 nights in Oct 2019

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