- Liked: Cleanliness, property conditions & facilities
- Disliked: Staff & service
Poor service attitude
during the whole check-in process, there was never a greeting, the only word that the lady said tome was "passport !" with a long-face like I owed her 2 million dolor. then she passed my passport to another lady who also has a long face and also didn't speak a word to me. both of them never even raise their head and look at me. I was keep thinking that did I done something wrong to upset them? feeling bad during the stay.