- Disliked: Cleanliness, staff & service, property conditions & facilities
Would not go back
Hotel was very dirty. Front desk assistant was not helpful or friendly. Never greated anyone and was not friendly at all. Front desk was very rude amd stated we didnt have reservations and when found out we booked thepugh hotels.com made comments about not guaranteed a room. I requested a handicap accessible restroom whi cgh she stated could not b3 accommodatied due to booking through hotels.com. Our room keys were never activated and had to go down to front desk then had room switched. There were bandaid wrappers in elevator and carpet was super dirty. Lamp shade in room was shattered. Pool was very dirty amd hot ub had yellow cation tape around it but had water in it.