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Reviews

3.9 / 5Good
444 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Crystal Lake City Hall
    10 min drive
  • Popular Location
    Crystal Lake Park
    11 min drive
  • Popular Location
    Veterans Acres Park
    11 min drive
  • Airport
    Chicago, IL (ORD-O'Hare Intl.)
    46 min drive

Book online or call:

1-844-709-7928

Your dates need to occur after 2020-01-26. Try updating your dates to see prices for your trip.

    About this area

    Crystal Lake

    Holiday Inn Chicago Nw Crystal Lk Conv Ctr is located in Crystal Lake. Raging Buffalo Snowboard Ski Park and Terrace Hill Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Moraine Hills State Park and Three Oaks Recreation Area. Santa's Village and McHenry County Fairgrounds are also worth visiting.

    Popular Location

    What's nearby

    • Raging Buffalo Snowboard Ski Park - 8 min drive
    • Algonquin Historic Village Hall - 9 min drive
    • Crystal Lake City Hall - 10 min drive
    • Crystal Lake Park - 11 min drive
    • Veterans Acres Park - 11 min drive

    Getting around

    • Crystal Lake Pingree Road Station - 4 min drive
    • Chicago, IL (ORD-O'Hare Intl.) - 46 min drive

    Restaurants

    • Oaks Lodge Restaurant – Restaurant offering American cuisine. Serves breakfast and dinner. Kids' menu available.
    • Three Oaks Lounge – Lobby lounge offering American cuisine. Serves dinner daily.

    About this property

    Holiday Inn Chicago Nw Crystal Lk Conv Ctr

    Along with a restaurant, this hotel has an indoor pool and a fitness center. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a bar/lounge, a 24-hour business center, and conference space. All 197 rooms provide free WiFi and free wired Internet, flat-screen TVs with cable channels, and conveniences like refrigerators and microwaves. Other amenities available to guests include room service, coffee makers, and pillow menus.

    Property amenities

    Internet

    Available in all rooms: Free WiFi and wired Internet
    Available in some public areas: Free WiFi, Wired Internet (USD 0 per stay)

    Parking and transportation

    Free self parking
    Free RV/bus/truck parking
    Free area shuttle up to 5.00 miles

    Food and drink

    Full breakfast available for a fee 6:00 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 10-15 per person
    1 restaurant
    1 bar
    Room service available

    Things to do

    Fitness center
    Indoor pool

    Family friendly

    Dry cleaning service
    Free area shuttle
    Free cribs/infant beds
    Indoor pool
    Laundry facilities
    Microwave
    Refrigerator

    Conveniences

    ATM/banking services
    Ballroom
    Elevator
    Free newspapers in lobby
    Front-desk safe
    Gift shop/newsstand

    Guest services

    24-hour front desk
    Daily housekeeping
    Dry cleaning service
    Laundry facilities
    Luggage storage
    Multilingual staff
    Porter/bellhop
    Tour/ticket assistance
    Wedding services

    Languages spoken

    English
    Filipino

    Business services

    24-hour business center
    Computer station
    Meeting rooms
    Conference space (19500 square feet)

    Outdoors

    Garden
    Picnic area
    Terrace

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Roll-in shower
    Wheelchair-accessible path of travel
    Wheelchair-accessible parking
    Assistive listening devices available
    Braille signage

    More

    Designated smoking areas (fines apply)
    Fireplace in lobby

    Room amenities

    Bedroom

    Air conditioning
    Blackout drapes/curtains
    Free cribs/infant beds
    Pillow menu

    Bathroom

    Free toiletries
    Hair dryer
    Towels

    Entertainment

    Cable channels
    Flat-screen TV

    Food and drink

    Coffee/tea maker
    Microwave
    Refrigerator

    More

    Connecting rooms available
    Desk
    Iron/ironing board
    Phone
    5 - Excellent
    161
    4 - Good
    171
    3 - Okay
    61
    2 - Mediocre
    29
    1 - Poor
    22
    4.1
    Cleanliness
    4.2
    Service and Staff
    3.7
    Amenities
    3.9
    Property condition

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 3 nights in Dec 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities

    The manager was very helpful and good at solving problems. Staff was mostly friendly and very helpful. The property in a state of renovation and should be very nice for those disabilities in the future.

    Stayed 5 nights in Dec 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Beautifully decorated for Christmas and entire hotel being updated. Very nice. New beds. Clean and comfortable. Food was delicious and service was excellent! Pool was very nice. Only thing missing was a hot tub!

    Stayed 4 nights in Dec 2019

    3/5

    • Liked: Cleanliness
    • Disliked: Property conditions & facilities

    Key cards did not work had to go down from the 6th floor to obtain new key cards. Key lock on door still did not open right away after inserting new key cards into lock. No pool towels by pool area. Had to use towels from hotel room.

    Stayed 1 night in Dec 2019

    2/5

    • Liked: Staff & service, amenities
    • Disliked: Property conditions & facilities

    Doing remodeling- partially finished. Guess for the Expedia rate you get put in the oldest untouched section. Had to show my reservation to get the free breakfast. Lobby and restaurant very nice. Staff is friendly.

    Stayed 1 night in Dec 2019

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