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Reviews

3.7 / 5Good
6,578 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Gym

Map

What's nearby

  • Popular Location
    Columbia College Chicago
    1 min walk
  • Popular Location
    Museum of Contemporary Photography
    1 min walk
  • Popular Location
    Auditorium Building and Theatre
    2 min walk
  • Airport
    Chicago, IL (MDW-Midway Intl.)
    16 min drive

Book online or call:

1-844-709-7928

Your dates need to occur after 2020-02-24. Try updating your dates to see prices for your trip.

    About this area

    Chicago

    In the city center, Congress Plaza Hotel is in Chicago's The Loop neighborhood, an area with good shopping. Willis Tower and Chicago Riverwalk are notable landmarks, and travelers looking to shop may want to visit State Street and Water Tower Place. Looking to enjoy an event or a game? See what's going on at Soldier Field or United Center. Our guests appreciate the hotel's location for the sightseeing. It's also convenient to public transportation: Harrison Station is 5 minutes by foot and Harold Washington Library Station is 6 minutes.

    Popular Location

    What's nearby

    • Columbia College Chicago - 1 min walk
    • Museum of Contemporary Photography - 1 min walk
    • Auditorium Building and Theatre - 2 min walk
    • Spertus Institute of Jewish Studies - 2 min walk
    • Fine Arts Building - 3 min walk

    Getting around

    • Chicago Van Buren Street Station - 2 min walk
    • Harrison Station - 5 min walk
    • Chicago, IL (ORD-O'Hare Intl.) - 32 min drive

    Restaurants

    • Venue 1 – Serves breakfast.

    About this property

    Congress Plaza Hotel

    Along with 2 restaurants, this smoke-free hotel has 2 bars/lounges and a fitness center. WiFi in public areas is free. Other amenities include a coffee shop/café, valet parking, and a business center. All 870 rooms boast deep soaking tubs and offer free WiFi and TVs. Other amenities available to guests include free wired Internet, refrigerators, and room service.

    Property amenities

    Internet

    Available in all rooms: Free WiFi and wired Internet
    Available in some public areas: Free WiFi and wired Internet

    Parking and transportation

    Self parking: USD 46.00 per night
    Valet parking: USD 52.00 per night

    Food and drink

    Full breakfast available for a fee weekends 6:30 AM–11:00 AM: USD 16-23 for adults and USD 12-18 for children
    2 restaurants and 1 coffee shop/café
    2 bars/lounges
    Room service available

    Things to do

    Fitness center
    Shopping

    Family friendly

    Dry cleaning service
    Free cribs/infant beds
    Refrigerator
    Rollaway/extra beds (surcharge)

    Conveniences

    Banquet hall
    Elevator
    Front-desk safe
    Gift shop/newsstand

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry cleaning service
    Luggage storage
    Multilingual staff
    Porter/bellhop
    Wedding services

    Languages spoken

    English
    Spanish

    Business services

    Business center
    Meeting rooms
    Conference space (50000 square feet)

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    Assistive listening devices available
    In-room accessibility
    Wheelchair-accessible parking
    Wheelchair-accessible path of travel

    More

    Smoke-free property

    Room amenities

    Bedroom

    Air conditioning (climate-controlled)
    Free cribs/infant beds
    Hypo-allergenic bedding
    Rollaway/extra beds (surcharge)

    Bathroom

    Deep soaking bathtub
    Eco-friendly toiletries
    Hair dryer
    Shower/tub combination

    Entertainment

    Cable channels
    Premium channels
    TV

    Food and drink

    Coffee/tea maker
    Refrigerator

    More

    Connecting rooms available
    Desk
    Iron/ironing board
    Phone
    Recycling
    Safe
    5 - Excellent
    1,601
    4 - Good
    2,585
    3 - Okay
    1,387
    2 - Mediocre
    662
    1 - Poor
    343
    3.8
    Cleanliness
    3.9
    Service and Staff
    3.5
    Amenities
    3.3
    Property condition

    1/5

    • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

    This hotel needs a complete overhaul. It’s in very bad condition.

    Stayed 3 nights in Feb 2020

    2/5

    • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 3 nights in Feb 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    I truly in love the texture of the building it just was really beautiful what I did like is when I checked in they didn't tell me we didn't have any TV service I feel like they should have told us if the TV was out

    Stayed 2 nights in Feb 2020

    3/5

    • Liked: Cleanliness, staff & service
    • Disliked: Amenities

    We were allowed to check in a few hours early, which was nice and given a handicapped walk in shower. But, the walk in shower had no curtain or door, so the water ended up all over the very slick tile floor which was extremely dangerous. Hot water took about 15 minutes to achieve. The tv system went out for an day in the entire hotel. But other than that, the staff were wonderful, room service was very good, but expensive, of course. I love the hotel, but the little things need to be worked on to make it a wonderful hotel!

    Stayed 2 nights in Feb 2020

    1/5

    • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Bait and Switch

    The lobby is gorgeous but the room was TERRIBLE. It in no way matched the photoa we selected. We are very unhappy with Hotels.com.

    Stayed 1 night in Feb 2020

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