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Hotel Ristorante Luna de Plata

Star Rating
2.5 out of 5
Photo gallery

Reviews

3.7 / 5Good
62 reviews

Amenities

  • Free WiFi
  • Breakfast included
  • Free Parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Surfinggreen
    8 min walk
  • Popular Location
    Mahahual Lighthouse
    4 min drive
  • Popular Location
    Dolphin Discovery
    8 min drive

Choose dates to view prices

Book online or call:

1-844-709-7928

    About this area

    Majahual

    Located in Mahahual, Hotel Ristorante Luna de Plata is near theme parks and on the beach. Surfinggreen and Dolphin Discovery are local attractions and Costa Maya Port is worth checking out if an activity is on the agenda.

    What's nearby

    • Popular Location
      Surfinggreen - 8 min walk
    • Popular Location
      Mahahual Lighthouse - 4 min drive
    • Popular Location
      Dolphin Discovery - 8 min drive
    • Popular Location
      Maya Water Park - 8 min drive
    • Popular Location
      Costa Maya Port - 8 min drive

    Getting around

    • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 136 min drive

    Restaurants

    • Luna de Plata – Alfresco dining restaurant with a bar offering Italian cuisine. Open daily.

    About this property

    Hotel Ristorante Luna de Plata

    Sun and fun on the beach, near Mahahual Beach
    When you stay at this beach hotel you can enjoy umbrellas and sun loungers. All 10 rooms offer free WiFi, free bottled water, and ceiling fans. Hair dryers, safes, and showers are among the other amenities that guests will find.
    Hotel Ristorante Luna de Plata offers 10 air-conditioned accommodations with safes and complimentary bottled water. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers, complimentary toiletries, and hair dryers. Housekeeping is provided daily.
    The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.
    This hotel offers access to a business center and a meeting room. This beach hotel also offers a library, a terrace, and tour/ticket assistance. Complimentary self parking is available on site.
    Hotel Ristorante Luna de Plata is a smoke-free property.
    The recreational activities listed below are available either on site or nearby; fees may apply.

    Policies

    Check-in

    Check-in between 3 PM - 11 PM
    Minimum check-in age - 18

    Special check-in instructions

    If you are planning to arrive after 10:30 PM please contact the property at least 24 hours in advance using the information on the booking confirmation.

    Check-out

    Check-out before noon
    Late check-out subject to availability

    Children and extra beds

    • Children are welcome.
    • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
    • Rollaway/extra beds are not available.
    • Cribs (infant beds) are not available.

    Pets

    • Pets not allowed

    Property payment types

    Mastercard
    Visa

    Important information

    Optional extras

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Late check-out fee: MXN 400.00 (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy.
    Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    We should mention

    One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms.

    Property is also known as

    • Hotel Ristorante Luna Plata Mahahual
    • Ristorante Luna Plata Mahahual
    • Ristorante Luna Plata
    • Ristorante Luna Plata Mahahual
    • Hotel Ristorante Luna de Plata Hotel
    • Hotel Ristorante Luna de Plata Mahahual
    • Hotel Ristorante Luna de Plata Hotel Mahahual

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Free self parking

    Food and drink

    • Free continental breakfast available daily 8 AM–11 AM
    • 1 restaurant
    • 1 bar

    Things to do

    • Beach volleyball
    • Fishing
    • Kayaking

    Family friendly

    • Babysitting/childcare (surcharge)

    Conveniences

    • Free newspapers in lobby
    • Library

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Tour/ticket assistance
    • Wedding services

    Business services

    • 1 meeting room
    • Business center
    • Conference space

    Outdoors

    • Beach loungers
    • Beach umbrellas
    • Beachfront location
    • Garden
    • Terrace

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Wheelchair-accessible parking

    More

    • Beach towels
    • Smoke-free property

    Room amenities

    Bedroom

    • Air conditioning
    • Ceiling fan

    Bathroom

    • Free toiletries
    • Hair dryer
    • Shower

    Food and drink

    • Free bottled water

    More

    • Safe

    Nearby things to do

    Activities

    • Bicycle rentals
    • Scuba diving
    • Snorkeling
    • Theme parks

    Where to eat

    • Luna de Plata – Alfresco dining restaurant with a bar offering Italian cuisine. Open daily.
    3.7
    5 - Excellent
    18
    4 - Good
    21
    3 - Okay
    11
    2 - Mediocre
    9
    1 - Poor
    3
    3.8
    Cleanliness
    3.8
    Service and Staff
    3.6
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Nice hotel on the beach

    Nice hotel on the beach but you can't use the beach because it is full of seaweed. Rally a shame because the hotel and its restaurant are really good

    Stayed 4 nights in Aug 2017

    1/5

    • Disliked: Staff & service

    Dreadful customer service

    I booked a room here via Expedia. Despite receiving an email from Expedia saying the booking was confirmed, they told no room available when I arrived. Or rather, there WAS a room but they wanted a further 400 pesos for it. They told me they had emailed me 15 minutes before my arrival to tell me. I was driving. I had no signal. They just kept telling me it was Expedia's mistake, not theirs. Surely it would have been better to give me the room and sort it out with Expedia, withholding their commission if necessary? Instead, they preferred to send me away and gamble on selling the room to someone else later, despite it being late Sunday afternoon and raining heavily. Dreadful customer service.

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Christopher made us feel like we were family while staying at Luna. Our stay was extended due the tranquil beach setting of the hotel.

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Located in a great, quiet part of town.

    Loved the location and hotel staff. Very quiet, safe, and comfortable. The food is excellent. Try the pizza! If you are looking for snorkeling, there are great reefs in the beach right in front of the hotel.

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Nice hotel and restaurant next to the beach.

    Very good overall. Remind them you are paying your bill there yourself and in local currency as requested!

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