cheaptickets
Photo gallery

Hotel Jaiba

Star Rating
2.5 out of 5

Information

Reviews

4.9 / 5Exceptional
14 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Mahahual Lighthouse
    18 min walk
  • Popular Location
    Maya Water Park
    4 min drive
  • Popular Location
    Dolphin Discovery
    4 min drive

Choose dates to view prices

Book online or call:

1-844-709-7928
  • Standard Room, Terrace

    Room Amenities

    • City view
    • Sleeps 2
    • 1 Queen Bed
    More details
  • Standard Room

    Room Amenities

    • Sleeps 2
    • 2 Twin Beds
    More details
  • Premium Room, Terrace, Pool View

    Room Amenities

    • Sleeps 2
    • 2 Large Twin Beds
    More details
  • Superior Room, Balcony, Pool View

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Junior Double Room, 1 King Bed

    Room Amenities

    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Comfort Room

    Room Amenities

    • Sleeps 2
    • 1 Queen Bed
    More details

About this area

Mahahual

Hotel Jaiba is located in Mahahual. The area's natural beauty can be seen at Mahahual Beach and local attractions include Maya Water Park and Dolphin Discovery.

What's nearby

  • Popular Location
    Mahahual Lighthouse - 18 min walk
  • Popular Location
    Maya Water Park - 4 min drive
  • Popular Location
    Dolphin Discovery - 4 min drive
  • Popular Location
    Costa Maya Port - 4 min drive
  • Popular Location
    Surfinggreen - 5 min drive

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 102 min drive

About this property

Hotel Jaiba

Adults-only hotel with outdoor pool and rooftop terrace
Along with an outdoor pool, this smoke-free hotel has a rooftop terrace and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and express check-in are onsite. All rooms are individually decorated and offer free WiFi and safes. Guests will also find Egyptian cotton sheets, showers, and free toiletries.
Hotel Jaiba offers 10 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary toiletries. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. This Mahahual hotel provides complimentary wireless Internet access. Bathrooms include showers. Housekeeping is provided daily.
Hotel Jaiba features an outdoor pool, a rooftop terrace, and tour/ticket assistance. Public areas are equipped with complimentary wireless Internet access. This Mahahual hotel also offers a garden, a picnic area, and concierge services. Limited complimentary onsite parking is available on a first-come, first-served basis.
Hotel Jaiba is a smoke-free property.
Recreational amenities at the hotel include an outdoor pool.

Policies

Check-in

Check-in between 3 PM - 8:00 PM
Early check-in subject to availability
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM.
If you are planning to arrive after 8:00 PM please contact the property at least 24 hours in advance using the information on the booking confirmation.

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets not allowed

Property payment types

MastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Early check-in fee: MXN 500 (subject to availability)
  • Late check-out fee: MXN 900 (subject to availability)
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    This property only accepts cash for all bookings. 

We should mention

Pool access available from 6:00 AM to midnight.Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Guests under 18 years old are not permitted at this adults-only property. Only registered guests are allowed in the guestrooms.

Property is also known as

  • Hotel Jaiba Mahahual
  • Jaiba Mahahual
  • Hotel Jaiba Hotel
  • Hotel Jaiba Mahahual
  • Hotel Jaiba Hotel Mahahual

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Limited parking spaces
  • Roundtrip airport shuttle (surcharge)

Things to do

  • Outdoor pool

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Rooftop terrace

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Egyptian cotton sheets
  • Linens
  • Premium bedding

Bathroom

  • Free toiletries
  • Shower
  • Towels

More

  • Access via exterior corridors
  • Individually decorated
  • Individually furnished
  • Laptop-friendly workspace
  • Safe
4.9

Exceptional

5 - Excellent
12
4 - Good
2
3 - Okay
0
2 - Mediocre
0
1 - Poor
0
4.9
Cleanliness
4.9
Service and Staff
5.0
Amenities
4.9
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great personalized service. Great nature views and price

Stayed 1 night in May 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great rooms - friendly staff- be aware of the road

Great room, friendly staff, close to road

Stayed 5 nights in Apr 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New hotel with very friendly staff

Best service I have ever had, feels like at friends house not in a hotel. Location a bit outside, but taxi only 20 pesos per trip. Amazing relax area on the roof. My best recommendations! And the welcome surprise on my bed i swear was something so sweet and amazing! Thank you

Stayed 3 nights in Dec 2018

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un Lugar Especial en Mahahual

Fue una estancia perfecta, no hay otra palabra para describirlo. El hotel es muy bonito, siempre limpio, adecuado a lo que buscaba, cómodo y con lo necesario para pasarla rico, el internet es excelente. Las chicas en recepción son muy atentas, amables, siempre preocupadas por la comodidad y bienestar del huésped y además, puedes confiar en sus consejos sobre sitios a visitar para comer o disfrutar en Mahahual y alrededores. En general mi familia y yo quedamos muy satisfechos con el Hotel Jaiba. lo recomendamos definitivamente y creemos que es un lugar especial en esa joya que es Mahahual.

Stayed 5 nights in Jul 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Apr 2019

Tell us how we can improve our site