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Reviews

150 reviews

Amenities

  • Free WiFi
  • Free Parking
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    Surfinggreen
    11 min walk
  • Popular Location
    Mahahual Lighthouse
    5 min drive
  • Popular Location
    Dolphin Discovery
    8 min drive

Book online or call:

1-844-709-7928

Your dates need to occur after 2020-02-23. Try updating your dates to see prices for your trip.

    About this area

    Mahahual

    Located in Mahahual, Hotel Arenas is on the beach. Mahahual Lighthouse is a local landmark and some of the area's attractions include Surfinggreen and Dolphin Discovery.

    Popular Location

    What's nearby

    • Surfinggreen - 11 min walk
    • Mahahual Lighthouse - 5 min drive
    • Dolphin Discovery - 8 min drive
    • Maya Water Park - 8 min drive
    • Costa Maya Port - 9 min drive

    Getting around

    • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 112 min drive

    Restaurants

    • Tide – Restaurant with a bar offering seafood. Serves breakfast, lunch, and dinner.

    About this property

    Hotel Arenas

    When you stay at this beach hotel you can enjoy umbrellas and sun loungers. All 12 individually decorated rooms feature free WiFi and room service. Other amenities available to guests include furnished balconies, Egyptian cotton sheets, and coffee makers.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and transportation

    Free self parking

    Food and drink

    Continental breakfast available for a fee daily 7 AM–10:30 AM: USD 6.00 per person
    1 restaurant
    1 bar
    Room service available

    Things to do

    Spa services

    Conveniences

    Front-desk safe

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Luggage storage
    Tour/ticket assistance

    Languages spoken

    English
    Italian
    Spanish

    Outdoors

    Beach loungers
    Beach umbrellas
    Beachfront location
    Garden

    Spa

    Massage - on the beach

    More

    Beach towels
    Designated smoking areas

    Room amenities

    Bedroom

    Air conditioning (climate-controlled)
    Ceiling fan
    Egyptian cotton sheets
    Premium bedding

    Bathroom

    Free toiletries
    Shower

    Food and drink

    Coffee/tea maker
    Free bottled water

    Outdoor space

    Furnished balcony

    More

    Desk
    Individually decorated
    Individually furnished
    Safe
    3.2

    Guest rating

    5 - Excellent
    24
    4 - Good
    41
    3 - Okay
    45
    2 - Mediocre
    21
    1 - Poor
    19
    3.4
    Cleanliness
    3.5
    Service and Staff
    3.4
    Amenities
    2.9
    Property condition

    3/5

    • Liked: Cleanliness, staff & service
    • Disliked: Property conditions & facilities

    If they did some maintenance it would be my favor-

    Lovely location, it was a really nice place at one time but there has been virtually no maintenance. Way beyond shabby chic. Too bad too, staff is very friendly and helpful, lovely beach. If they did some upkeep it could be my favorite place to stay.

    Stayed 2 nights in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Friendly and knowlegeable staff. Restaurant food dishes are delicious with an authentic flavor.

    Stayed 4 nights in Oct 2019

    3/5

    • Liked: Staff & service
    • Disliked: Amenities, property conditions & facilities

    We were very excited to stay at this hotel in Mahahual. While the staff is super friendly and accommodating, the hotel itself is quite run down and not like the pictures. It really could use updating. Our air conditioning was not cooling and then it started to drip water everywhere. They sent up two young guys to fix it. The hotel was in such bad shape that the guys could barely slide the window open to fix the AC unit. The hotel staff was kind enough and offered for us to move to a new room. We did have a view of the ocean which would have been nice but unfortunately we were there during the high sargazo (seaweed) season. The hotel is at the very end of the beach which is nice because it is very calm. The hotel has hammocks (a definite plus) and kayaks to use. They recently installed a very small pool to try to alleviate the sargazo situation. The shower had very little water pressure, but it did have hot water. Overall, the bathroom was small. I feel that this hotel needs to offer more/update the facility if it wants to keep charging the same prices.

    Stayed 1 night in Jul 2019

    2/5

      Show up to be told can’t checkin yet - site says restaurant which is not true, loud dogs barked all night long with no one doing anything about them.

      Stayed 1 night in Mar 2019

      2/5

      • Liked: Cleanliness
      • Disliked: Staff & service

      great location a little bit outside the tourist area so it’s pretty quiet, which is good. ideal area for snorklling lovers (snorklling area right in front of the hotel). but poor service at the reception. the front desk staff is well trained to sell you their food, services and activities, but they don’t advise you well and they are not really helpful neither.

      Stayed 10 nights in Mar 2019

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