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Capital Plaza Hotel

Star Rating
3.5 out of 5
Photo gallery

Reviews

4.2 / 5Very Good
568 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Museum of Maya Culture
    2 min walk
  • Popular Location
    Museo de la Ciudad
    3 min walk
  • Popular Location
    Palacio Municipal De Othon P. Blanco
    18 min walk
  • Airport
    Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    5 min drive

Choose dates to view prices

Book online or call:

1-844-709-7928
  • Double Room

    Room Amenities

    • City view
    • Sleeps 4
    • 2 Double Beds
    More details
  • Junior Suite

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details

About this area

Chetumal

Located in Chetumal, Capital Plaza Hotel is in the city center and near the boardwalk. Museum of Maya Culture and Lighthouse Museum are cultural highlights, and some of the area's attractions include Payo Obispo Zoo and Santuario del Manati. Our guests appreciate the hotel's location for the sightseeing.

What's nearby

  • Popular Location
    Museum of Maya Culture - 2 min walk
  • Popular Location
    Museo de la Ciudad - 3 min walk
  • Popular Location
    Fisherman's Fountain - 15 min walk
  • Popular Location
    Palacio Municipal De Othon P. Blanco - 18 min walk
  • Popular Location
    Explanada de la Bandera - 19 min walk

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 9 min drive

Restaurants

  • Nah Balam – Restaurant offering international cuisine. Serves breakfast, lunch, and dinner.

About this property

Capital Plaza Hotel

3.5-star hotel near Museum of Maya Culture
This smoke-free hotel features a restaurant, an outdoor pool, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a conference center, and a business center. All 85 rooms offer free WiFi, room service, and LCD TVs with cable channels. Other amenities available to guests include coffee makers, free bottled water, and hair dryers.
Capital Plaza Hotel offers 85 air-conditioned accommodations with safes and complimentary bottled water. 27-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.
Capital Plaza Hotel features an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.
This 3.5-star property offers access to a business center. Event facilities measuring 0 square feet (0 square meters) include a conference center. This business-friendly hotel also offers a terrace, a garden, and complimentary newspapers in the lobby. Onsite self parking is complimentary.
Capital Plaza Hotel is a smoke-free property.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Renovations and closures

The following facilities will be closed from 09 October 2019 until further notice:
  • Swimming pool

Policies

Check-in

Check-in available 24 hours
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children stay free when using existing bedding.
  • Rollaway/extra beds are available for MXN 250 per night.
  • Free cribs (infant beds)!

Pets

  • No pets or service animals allowed

Property payment types

MastercardAmerican ExpressVisa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between MXN 130 and MXN 250 per person (approximately)
  • Extended parking fee: MXN 150 per night
  • Rollaway bed fee: MXN 250 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

No pets and no service animals are allowed at this property.

Property is also known as

  • Capital Plaza Chetumal
  • Capital Plaza Hotel Chetumal
  • Capital Plaza Hotel Hotel
  • Capital Plaza Hotel Chetumal
  • Capital Plaza Hotel Hotel Chetumal

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Extended parking: MXN 150 per night

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7 AM–11 AM: MXN 130-250 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Outdoor pool

Family friendly

  • Free cribs/infant beds
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Languages spoken

  • English
  • Spanish

Business services

  • 4 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • 27-inch LCD TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Nearby things to do

Where to eat

  • Nah Balam – Restaurant offering international cuisine. Serves breakfast, lunch, and dinner.
4.2

Very Good

5 - Excellent
244
4 - Good
237
3 - Okay
67
2 - Mediocre
18
1 - Poor
2
4.4
Cleanliness
4.3
Service and Staff
4.2
Amenities
4.2
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Sep 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was very friendly nice and clean pool To swim in

Stayed 1 night in Sep 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Always love to stay here. Its always our choice. Staff are friendly and property is clean.

Stayed 1 night in Jul 2019

3/5

  • Liked: Staff & service, amenities
  • Disliked: Cleanliness

The amenities were good but the room was not clean

Stayed 1 night in Jul 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Jul 2019

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