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Aqua Star Hotel & Apartments

Star Rating
3.5 out of 5
Photo gallery

Reviews

3.9 / 5Good
157 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Mahahual Lighthouse
    5 min walk
  • Popular Location
    Surfinggreen
    14 min walk
  • Popular Location
    Dolphin Discovery
    4 min drive

Choose dates to view prices

Book online or call:

1-844-709-7928
  • Basic Room, 2 Double Beds

    Room Amenities

    • Sleeps 4
    • 2 Double Beds
    More details
  • Deluxe Room, 1 King Bed

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Deluxe Room, 1 Queen Bed

    Room Amenities

    • Sleeps 2
    • 1 Queen Bed
    More details
  • Room, Sunset View

    Room Amenities

    • Sleeps 4
    • 2 Double Beds
    More details
  • Deluxe Room, Ocean View

    Room Amenities

    • Ocean view
    • Sleeps 2
    • 1 King Bed and 1 Double Sofa Bed
    More details
  • Room Oceanfront

    Room Amenities

    • Ocean view
    • Sleeps 3
    • 1 King Bed and 1 Double Sofa Bed
    More details
  • Junior Suite

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Sunset Apartment 2 Bedrooms

    Room Amenities

    • Sleeps 6
    • 1 Twin Bunk Bed, 1 King Bed and 1 Double Sofa Bed
    More details
  • Sunset Apartment 3 Bedrooms

    Room Amenities

    • Sleeps 8
    • 1 Twin Bunk Bed, 2 King Beds and 1 Twin Sofa Bed
    More details

About this area

Mahahual

Located in Mahahual, Aqua Star Hotel & Apartments is on the beach. Mahahual Lighthouse is a local landmark and some of the area's attractions include Surfinggreen and Dolphin Discovery.

Popular Location

What's nearby

  • Mahahual Lighthouse - 5 min walk
  • Surfinggreen - 14 min walk
  • Dolphin Discovery - 4 min drive
  • Maya Water Park - 4 min drive
  • Costa Maya Port - 5 min drive

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 105 min drive

About this property

Aqua Star Hotel & Apartments

3.5-star hotel on the beach, near Costa Maya Port
1 Twin Bunk Bed, 1 King Bed and 1 Double Sofa Bed 322 sq feet (30 sq meters) Layout - 2 bedrooms Internet - Free WiFi Entertainment - Flat-screen TV with cable channels Food & Drink - Room service Bathroom - Partially open bathroom, shower, free toiletries, and a hair dryer Practical - Safe, iron/ironing board, and desk Comfort - Air conditioning and daily housekeeping Non-Smoking
Aqua Star Hotel & Apartments offers 8 air-conditioned accommodations with safes and hair dryers. Flat-screen televisions come with cable channels.
This Mahahual hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.
2 outdoor swimming pools are on site.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking

Food and drink

1 poolside bar
Room service available

Things to do

2 outdoor pools

Family friendly

2 outdoor pools

Guest services

24-hour front desk
Concierge services
Daily housekeeping

Languages spoken

English

Outdoors

Beachfront location
Pool sun loungers
Terrace

More

Smoke-free property

Room amenities

Bedroom

Air conditioning

Bathroom

Free toiletries
Hair dryer

Entertainment

Cable channels
Flat-screen TV

More

Desk
Iron/ironing board
Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Mastercard
American Express
Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Property is also known as

  • Aqua Star Hotel Apartments Mahahual
  • Aqua Star Hotel Apartments
  • Aqua Star Mahahual
  • Aqua Star & Apartments
  • Aqua Star Hotel & Apartments Hotel
  • Aqua Star Hotel & Apartments Mahahual
  • Aqua Star Hotel & Apartments Hotel Mahahual
5 - Excellent
57
4 - Good
55
3 - Okay
26
2 - Mediocre
11
1 - Poor
8
4.1
Cleanliness
4.0
Service and Staff
3.5
Amenities
3.9
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very friendly staff. Room was big and clean. Staff was always ready to assist in any way.

Stayed 1 night in Aug 2019

2/5

  • Disliked: Staff & service, amenities, property conditions & facilities

When we arrived, we were not able to check-in until 5:00 pm. I asked them to update my room to an ocean view room, but they said yes if I pay $1000.00 one thousand mexican pesos cash upfront. I did the payment without getting a receipt. No Air-conditioner in the restroom and shower; it was extremely hot! On reservation includes breakfast but when show up for breakfast for the morning, they offered toast and one drink as their "continental breakfast". We asked them for cereal, yogurt and fruit, we had to pay to for all we want. So we decide to leave the restaurant and go for a more formal restaurant called "Crazy Lobster" where we actually received good breakfast. When we were ready to check out, they asked me to pay my food balance what was a big food charge, later they found out that it corresponded to a different room; they're completely unorganized!

Stayed 1 night in Jun 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Apr 2019

1/5

    This traveler didn’t leave comments with their review
    Stayed 1 night in Apr 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Great location. The room was simple but nice, everything clean, and the staff is friendly.

    Stayed 1 night in Apr 2019

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