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CheapTickets Verified Reviews
Very good!
4.2 of 5 guest rating
Room type Options Nightly price Book
Family Room, Multiple Beds, Non Smoking
366 square feet
1 Double Bed and 1 Twin Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Other room types
Superior Room, 1 King Bed, Non Smoking
366 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Standard Room, 1 Twin Bed, Non Smoking
301 square feet
1 Twin Bed
Room sleeps 1 guest
Select dates to see price
Executive Room, 1 Double Bed, Non Smoking
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Standard Room, 2 Twin Beds, Non Smoking
377 square feet
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Executive Room, 2 Twin Beds, Non Smoking
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Standard Room, 1 Double Bed, Non Smoking
237 square feet
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Suite, 1 King Bed, Non Smoking
517 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
4-star Victorian hotel near Chester Racecourse

Popular property highlights

Free WiFi
Restaurant
Business center
Laundry facilities
Smoke-free property

With a stay at The Queen at Chester Hotel, BW Premier Collection, you'll be centrally located in Chester, within a 10-minute drive of Chester Racecourse and Chester City Walls. This 4-star hotel is 0.8 mi (1.2 km) from Chester Cathedral and 3.2 mi (5.1 km) from Chester Zoo.

Make yourself at home in one of the 128 guestrooms. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.

Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. Additional features at this Victorian hotel include complimentary wireless Internet access, concierge services, and wedding services.

Satisfy your appetite for dinner at the hotel's restaurant, Kings Quarters, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. To-go breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.

Featured amenities include complimentary wired Internet access, a business center, and express check-out. A train station pick-up service is provided at no charge, and self parking (subject to charges) is available onsite.

Languages Spoken

  • English

Show all languages

The Queen at Chester Hotel, BW Premier Collection

City Rd, Chester, England CH1 3AH

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and a meeting room.

Wired and wireless Internet access is complimentary. This Victorian hotel also offers a fitness center, a terrace, and tour/ticket assistance. Onsite parking is available (surcharge).

The Queen at Chester Hotel, BW Premier Collection is a smoke-free property.

  • Barbecue grill(s)
  • Bar/lounge
  • Coffee/tea in common areas
  • Elevator
  • Fitness facilities
  • 24-hour front desk
  • Business center
  • Uncovered parking
  • Restaurant
  • Express check-out
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free WiFi
  • Self parking (surcharge)
  • Free wired Internet
  • Smoke-free property
  • Safe-deposit box at front desk
  • Terrace
  • Luggage storage
  • Breakfast available (surcharge)
  • Concierge services
  • Free train station pickup
  • Laundry facilities
  • Total number of rooms - 128
  • One meeting room
  • Number of floors - 4
  • Wedding services
  • Garden
  • Fireplace in lobby
  • Free newspapers in lobby

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Languages Spoken

  • English
  • French
  • German
  • Italian
  • Spanish
  • Japanese
  • Portuguese
  • Czech
  • Polish
  • Romanian
  • Slovak
  • Welsh

Parking

Self parking (surcharge)

Room Amenities

The Queen at Chester Hotel, BW Premier Collection offers 128 accommodations with safes and coffee/tea makers. Digital television is provided. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • Television
  • Coffee/tea maker
  • Daily housekeeping
  • Free local calls
  • Private bathroom
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Room service (24 hours)
  • Shower/tub combination
  • Digital TV service
  • Free WiFi
  • Connecting/adjoining rooms available
  • Towels provided
  • Number of bathrooms - 1
  • Bed sheets available - no

Where to Eat

To-go breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.

Kings Quarters - This restaurant serves breakfast and dinner.

Cocktail Bar - Onsite restaurant. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

Check-in time starts at 4:00 PM

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Protective clothing is available to guests

Masks are available to guests

Debit cards not accepted

Gloves are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

No rollaway/extra beds available

No cribs (infant beds) available

Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Gap period enforced between guest stays - 72 hours

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for to-go breakfast: GBP 7.50 per person (approximately)
  • Uncovered self parking fee: GBP 15 per night
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hallmark Hotel Queen Chester
  • Premier Queen
  • Premier Queen Hotel
  • Queen Hotel
  • Chester Hotel Queen
  • Queen Hotel Chester
  • Queens Hotel Chester
  • Hallmark Hotel Queen
  • Hallmark Queen Chester
  • Hallmark Hotel The Queen
  • Hallmark Hotel The Queen Chester
  • The Queen at Chester BW Premier Collection
  • The Queen at Chester Hotel, BW Premier Collection Hotel
  • The Queen at Chester Hotel, BW Premier Collection Chester
  • The Queen at Chester Hotel, BW Premier Collection Hotel Chester

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

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