- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and nice area. Would definitely stay again.
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Located in Maggie Valley, Castlewood Inn is in a walkable area with good shopping. Maggie Valley Opry House and Wheels Through Time Museum are cultural highlights, and some of the area's attractions include Queen's Farm Stables and Waynesville Recreation Center. Santa's Land Family Theme Park and Zoo and Cherokee Fun Park are also worth visiting.
The room had a water leak and the carpet was wet. We were moved to another room and there were big holes in the carpet. The website stated free breakfast. The first morning the front desk doors were lock and a sign Indicating to call a number if there were an emergency. The 2nd morning the front seat just said they had coffee. Ironically, my room had coffee.... I didn't need to go to the office to get a cup of coffee. The personal that checked us in was wearing pajamas. Even though the sign states, "under new management" I found this very unprofessional. I will not be returning.