SureStay Plus by Best Western Chattanooga Hamilton Place

Star Rating
2.5 out of 5
Photo gallery


258 reviews


  • Free WiFi
  • Breakfast included
  • Free Parking
  • Air Conditioning


What's nearby

  • Popular Location
    Hamilton Place Mall
    3 min drive
  • Popular Location Fulfillment Center
    5 min drive
  • Airport
    Chattanooga, TN (CHA-Chattanooga Metropolitan)
    6 min drive
  • Popular Location
    Tennessee Valley Railroad Museum
    6 min drive

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About this area


SureStay Plus by Best Western Chattanooga Hamilton Place is located in Chattanooga. Chattanooga Riverfront and Tivoli Theatre are cultural highlights, and some of the area's popular attractions include Tennessee Aquarium and Chattanooga Zoo. Lake Winnepesaukah and Lookout Mountain Incline Railway are also worth visiting.

Popular Location

What's nearby

  • Hamilton Place Mall - 3 min drive
  • Fulfillment Center - 5 min drive
  • Tennessee Valley Railroad Museum - 6 min drive
  • Tennessee Riverpark - 11 min drive
  • Lake Winnepesaukah - 13 min drive

Getting around

  • Chattanooga, TN (CHA-Chattanooga Metropolitan) - 9 min drive

About this property

SureStay Plus by Best Western Chattanooga Hamilton Place

Hotel with free breakfast, near Hamilton Place Mall
This smoke-free hotel features a business center, a 24-hour front desk, and express check-in. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, express check-out and a lobby fireplace are onsite. All 35 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and TVs with cable channels. Guests will also find coffee makers, free local calls, and hair dryers.
SureStay Plus by Best Western Chattanooga Hamilton Place offers 35 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.
This Chattanooga hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.

Property amenities


Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking

Food and drink

Free hot/cold buffet breakfast available daily 6:30 AM–9:30 AM

Things to do

Motorized watercraft

Family friendly




Guest services

24-hour front desk
Daily housekeeping

Languages spoken


Business services

Business center


If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Wheelchair-accessible parking


Fireplace in lobby
Smoke-free property

Room amenities


Air conditioning
Blackout drapes/curtains


Free toiletries
Hair dryer
Shower/tub combination


-3-inch TV
Cable channels

Food and drink

Coffee/tea maker


Connecting rooms available
Free local calls
Iron/ironing board

Guest rating

5 - Excellent
4 - Good
3 - Okay
2 - Mediocre
1 - Poor
Service and Staff
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We wanted a clean, safe, affordable hotel room for our family's overnight stay in Chattanooga, and that's exactly what we got here! Great value, pretty good breakfast, clean and comfortable.

Stayed 1 night in Oct 2019


  • Disliked: Staff & service

Barely There

This place has very poor courtesy level. Everything is being provided on ‘Barely There’ protocol. The smile was barely there on face, little accommodation to check in early was not there at all, Coffee was barely there (rotting from the same morning brew), Breakfast place was there with minimal items, kept as a single piece. I’ve not seen a place where they would put in a single pouch of oatmeal. Same was the story with everything else on breakfast menu. Apples were there but old and rotten. Similarly room size was too small and bathroom was ridiculously small. What irritated me the most was: literally lack of any positive gestures on this person’s face. He seemed to be the owner but was also working full time to ensure he squanders that money as well as keeps the supplies at the least available level. It was not worth the price paid.

Stayed 2 nights in Oct 2019


  • Liked: Cleanliness, staff & service

Dated hotel - pick a second floor room

The manager was very nice and helpful with information about the area. The room was clean, but dated. I did feel a little uneasy with the room I was given on the first floor that was located on the side of the building by itself. Directly in the back of the hotel was storage units which were visible outside of the room window. The window can be opened for fresh air, but it opens out onto a balcony which was full of trashed equipment. I was paranoid that someone could try to break in. If I stay here in the future, I will request a room on a higher floor.

Stayed 1 night in Oct 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Oct 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2019

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