- Liked: Cleanliness, property conditions & facilities
- Disliked: Room comfort
The hotel room was fine. It was clean, but the beds are extremely uncomfortable/hard. The pillows are too thin and small. I could hear every little sound from outside of the room/hotel building, every sound from the hallway, and everything from the neighboring room. The neighbor’s alarm went off for ten minutes straight and it sounded as though it was going off in my room. I’ve never had issues with noise in a hotel before. Not on this scale, anyways. I ordered room service and it never came. For $300 I expected more. Next time I will fork out an extra $100 and just stay at the Omni or Westin.