- Disliked: Cleanliness, staff & service, property conditions & facilities
Property needs a lot of updating. Had to be moved rooms 2 times due to smoke smell in one room and stains all over the floor in another. Room I stayed in was loud, you could hear neighbors conversations. The bathroom door was chewed up by a dog at some point. The cabinets in the room were colored all over with crayon. The floors still had some stains. Bed linen had stains on them. There were also countless spiders that kept showing up in the room. When I told the management team about the stains, damage, issues in the room they basically shrugged it off and said they knew about it. I told them about the spiders and they said they would get an exterminator but 2 days passed and no one came. When i went back to the desk the new gal there had no idea what I was talking about. I asked to check out 2 days early because of all these issues and they denied refunding me for the last 2 days of my 8 night stay. That’s their choice but this property is not in good physical shape or being run in a proper manner.