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The Exchange Hotel

Star Rating
3.5 out of 5



4.1 / 5Very Good
204 reviews


  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Breakfast Available


What's nearby

  • Popular Location
    3 min walk
  • Popular Location
    Wales Millennium Centre
    6 min walk
  • Popular Location
    St. David's Hall
    4 min drive
  • Airport
    Bristol (BRS-Bristol Intl.)
    57 min drive

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Your dates need to occur after 2019-12-13. Try updating your dates to see prices for your trip.

    About this area


    The Exchange Hotel is located near the bay and in a walkable area with good shopping. The area's natural beauty can be seen at Sophia Gardens and Barry Island Beach, while Techniquest and Wales Millennium Centre are cultural highlights. Looking to enjoy an event or a game? See what's going on at Cardiff Motorpoint Arena or Principality Stadium. Our guests appreciate the hotel's central location.

    What's nearby

    • Popular Location
      Techniquest - 3 min walk
    • Popular Location
      Wales Millennium Centre - 6 min walk
    • Popular Location
      Principality Stadium - 3 min drive
    • Popular Location
      St. David's Hall - 4 min drive
    • Popular Location
      St. David's - 5 min drive

    Getting around

    • Cardiff Bay Station - 5 min walk
    • Cardiff (CWL-Cardiff Intl.) - 29 min drive

    About this property

    The Exchange Hotel

    This smoke-free hotel features a restaurant, a bar/lounge, and self parking. WiFi in public areas is free. Other amenities include conference space, concierge services, and a 24-hour front desk. All rooms are individually decorated and offer free WiFi and hair dryers. For a bit of entertainment, guests will find LCD TVs with digital channels, and other amenities include premium bedding and coffee makers.

    Property amenities


    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Self parking: GBP 15.00 per day
    • Discounted parking nearby

    Food and drink

    • Full breakfast available for a fee daily 7 AM–10:30 AM: GBP 10.00 per person
    • 1 restaurant
    • 1 bar


    • Banquet hall
    • Elevator
    • Free newspapers in lobby
    • Front-desk safe

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Luggage storage
    • Multilingual staff
    • Porter/bellhop
    • Tour/ticket assistance
    • Wedding services

    Languages spoken

    • English
    • Welsh

    Business services

    • Conference space


    • Smoke-free property

    Room amenities


    • Air conditioning
    • Heating
    • Linens
    • Premium bedding


    • Free toiletries
    • Hair dryer
    • Shampoo
    • Shower
    • Soap
    • Toilet paper
    • Towels


    • 42-inch LCD TV
    • Digital channels

    Food and drink

    • Coffee/tea maker
    • Electric kettle


    • Desk
    • Individually decorated
    • Individually furnished
    • Iron/ironing board

    Very Good

    5 - Excellent
    4 - Good
    3 - Okay
    2 - Mediocre
    1 - Poor
    Service and Staff
    Property condition


    • Disliked: Staff & service, property conditions & facilities

    Stayed 1 night in Dec 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Always a pleasure to stay in this hotel, so much character

    Stayed 1 night in Nov 2019


    • Liked: Staff & service, room comfort

    Stayed there for a show

    Overal the stay was ok part from we found a dirty pillow case on the bedside table left by cleaner but we were give complimentary drinks for the inconvenience.. the only down side was the lack of parking

    Stayed 1 night in Nov 2019


    • Disliked: Cleanliness, property conditions & facilities

    Amazing property on the outside, however the rooms are tacky rather than elegant. V bad job in preserving this beautiful iconic building in Cardiff.

    Stayed 1 night in Nov 2019


    • Liked: Staff & service
    • Disliked: Cleanliness, amenities, property conditions & facilities

    Picked this hotel because it has an elevator and one of our group has mobility issues. But turns out there is only one elevator and we were in the wing that didn’t have an elevator. And there were no other options. The rooms were just about the ugliest I have ever seen , and clearly by choice -design choice that is. One of the rooms was not clean. Every night there was a really weird and very pound group in the hotel. The restaurant/bar were nice (tho also quite ugly). The staff were great and really the only redeeming feature.

    Stayed 2 nights in Nov 2019

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