- Disliked: Cleanliness, staff & service, property conditions & facilities
Very inattentive staff, poor check in and check out. Dirtly towel in bathroom. Bathroom needs a refurb, restaurant ok, bar area dirty and unkempt.
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In the city center, Park Plaza Cardiff is in Cardiff's Cardiff City Centre neighborhood, an area with good shopping. The area's natural beauty can be seen at Sophia Gardens and Barry Island Beach, while National Museum Cardiff and Wales Millennium Centre are cultural highlights. Looking to enjoy an event or a game? See what's going on at Cardiff Motorpoint Arena or Principality Stadium. Our guests appreciate the hotel's central location.
The hotel is well decorated and the wood fires in the lobby are a nice touch. The layout was confusing at first and it wasn't immediately obvious where to find the lifts; and the hallways/walkways didn't give me the 'luxury' impression that I was expecting. The room was well decorated but some of the furniture was chipped/a little rough around the edges.